We performed a comparison between AppDynamics, Dynatrace, and OpenText Diagnostics based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."That visual representation’s been really good, also the overhead that AppDynamics creates is quite small. We've tried Dynatrace in the past. Some of the applications didn't work as well with Dynatrace."
"The solution helps us provide a better user experience to our customers."
"The flow map is very valuable to us. Before we installed APM, we had no idea how our application looked."
"The business transaction that stands between multiple applications is proving to be most valuable."
"It helped to find quick solutions for specific business transactions."
"It is a stable solution."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"Has helped us to increase customer acquisitions and reduce revenue leakage."
"Having the metrics easily understood and easily articulating the information."
"When collecting data with Dynatrace, we saw every single transaction that happened in real-time."
"It identifies problem areas and performance issues."
"In terms of explaining to a customer how their data works, it has been a great tool. Instead of trying to draw it out, then hoping that is exactly where the data goes."
"The real user experience monitoring is very helpful. We can see what real users are seeing, what JavaScript errors, what pages are very slow for them. As well, it helps to correlate the front-end users to the back-end application components, and the corresponding Method which is failing, as well. We are able to go to the correct spot and fix the issue."
"Enables me to proactively understand the user experience on our site."
"The benefit for our company is that we have one direction and one main solution."
"Daily metrics which us analyze the page composition and the corresponding performance metrics so we can quickly and easily determine when something has changed, to aid in root cause analysis."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The diagnostics and configuration are the solution's most valuable aspects."
"I would like to see something that lets me set real dollar figures, not just to outages, but to the solutions as well... when I'm looking at problems and have found a problem that I know I need to address. I could flag it off and have AppDynamics estimate how long a person would have taken to find that without it. That would give me a lot of leverage for justifying the existence of APM, which I really need."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."
"Regarding Search Guard functionality, there is room for improvement."
"The training on the dashboards that is provided could be a little bit better, as could the use cases. They should have some good examples out there. As it is right now, I had to scour YouTube to find some stuff."
"It would help to maybe have a more graphical interface and more user-friendly graphics."
"AppDynamics lacks integration with cloud technology. It probably isn't a good fit for emerging enterprises because it's an on-premise solution, and many newer companies are moving to the cloud. AppDynamics' on-premise technology works reasonably well, but it doesn't have cloud features."
"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."
"I would like to have something more along the lines of the old DC RUM, because we have lot of clients with old technologies, legacy technology, and we really want to integrate it with Dynatrace so that they can use just one single product. So, it needs better integration with legacy products."
"We had one issue when we tried to enter one agent and it just does not work. We got to work with the highest level of support, but it took a while to get there."
"On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users."
"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."
"The solution could improve on integration, cloud services, and making the configuration less difficult."
"They seriously have to improve their Web UI dashboard configuration and SSL timeouts. Their Web UI dashboards are very slow."
"They could have a better user interface, better automation, better support for cloud-based, and SaaS applications."
"It was difficult to initially use the solution, how to use it and where to navigate."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
Earn 20 points
