We performed a comparison between DX SaaS, Dynatrace, and OpenText Diagnostics based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."DX allows you to customize and gives you a high degree of control."
"Actionable insight is the most valuable feature."
"It supports numerous platforms."
"The solution is multi-tenant and based in Big data technology."
"Since things are getting more complicated, it is nice to have artificial intelligence to correlate issues and events to come up with root cause."
"RCA (Root Cause Analysis) and the PurePaths, where you can see the stack trace, are helpful in finding problems."
"The primary use case is to monitor all our applications. We want a single place where we can monitor all our applications that we are building. Therefore, if something goes wrong, we immediately can find out what went wrong."
"Dynatrace is heavily automated which is a big advantage. You don't have to configure a lot, it installs and it runs straight away. There's direct return on investment and you can focus on more interesting stuff than always have to configure and change the configurations. Issues or problems in detection is also fully automated, which is great."
"Provides more insight into detecting what the problem is with some of our applications."
"We can go back to when a specific user had an issue and trace the entire transaction from the client to the database."
"Having a Dynatrace guardian onsite for our first two years helped with our user adoption."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The diagnostics and configuration are the solution's most valuable aspects."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
"We would like to see: * More Integration with cloud services * Simplified licensing * Single pane of glass view * Simplified reporting I* ntegration with ServiceNow and PagerDuty"
"This solution needs more powerful database monitoring capabilities."
"I still don't see the full depth of database metrics for database performance management. For example, I use Oracle Enterprise Manager and I use a type of access that provides me a lot of metrics and meaningful ways to evaluate database performance. That is something I don't see in Dynatrace yet."
"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."
"Where we are struggling is being able to pull that information out and combine it with other contextual information that we have in other sources. Mining that data in a big-data environment, and joining it together and coming up with larger types of analysis on it."
"This solution needs improvement in terms of automation."
"Regarding features, it would be good if there would be some features regarding app security."
"When it comes to monitoring, we did the integration with VMware vCenter, and we were able to see some good stuff. The VMware vCenter integration was really great, but what we really missed was the integration with the network management stuff such as Cisco ACI. We wanted to see integration in that area, but it was not provided by Dynatrace. So, the main feature for us is integration with things like Cisco ACI. If they can bring that one in, with vCenter in there, it would be a total solution. It would be absolutely incomparable to anything else in the market."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
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