We performed a comparison between Dynatrace, Google Cloud's operations suite (formerly Stackdriver), and OpenText Diagnostics based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Helps in managing capacity planning, services performance, and tuning database performance and optimizing queries."
"Metrics for CPU, memory, network, and disk. It provides extensive end-user, application, and infrastructure platform and technology support, including mobile, web browser, Java, .NET, PHP, servers, networks, and mainframe."
"We had point solutions where we could see different elements of the stack, and Dynatrace ties everything together. Before, we could never get that full-stack monitoring. It also helps us get us the context of the customer experience. What's the business impact of those problems?"
"The solution is amazing, it does well when you need to use it."
"In terms of explaining to a customer how their data works, it has been a great tool. Instead of trying to draw it out, then hoping that is exactly where the data goes."
"We have not had any stability issues with it at all. This has been the most stable solution that I have worked with."
"We can go back to when a specific user had an issue and trace the entire transaction from the client to the database."
"Since things are getting more complicated, it is nice to have artificial intelligence to correlate issues and events to come up with root cause."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"Provides visibility into the performance uptime."
"I like the monitoring feature."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"We find the solution to be stable."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"It's easy to use."
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"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The diagnostics and configuration are the solution's most valuable aspects."
"The dashboard tool needs to be improved. We need more options, because the look and feel is too old-fashioned."
"The scalability is there, but it is a headache when you do a lot of stuff and when you need to compare a lot of servers and do a lot of things. The scalability is very difficult to maintain."
"We need extended support for some of the agents, the one-agent technologies under Managed. We've got some old legacy platforms that don't have one-agent support yet."
"The next release I would like to see is especially with external API monitoring. Right now, everything goes into one bucket, but if it were split into which API is failing, that way we wouldn't have to drill down to find out where the failures are."
"Add support for Ruby."
"We have a very stringent budget for an infrastructure solution. Maybe if they provided modules, a simple module with fewer features and a lower price, that would be very good."
"Alert triggers could be easier to setup and more granular."
"Right now, for AppMon, the maximum handling load, the transaction per minute, is around 6,500. We had an issue on Black Friday or Cyber Monday, some kind of stability issue for users who could not log in. I want to see an increase in the load, at least to 7,000 or 8,000 transactions per second"
"Lacking sufficient operations documentation."
"It could be even more automated."
"The logging functionality could be better."
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"It could be more stable."
"The product provides minimal metrics that are insufficient."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
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"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
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