We performed a comparison between AppDynamics, Avada Software Infrared360, and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The best feature of AppDynamics is the analytics, which gives us the business insights of the application."
"The business transaction that stands between multiple applications is proving to be most valuable."
"AppDynamics' most valuable feature is Business iQ, which is based on analytics."
"Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality."
"It's made it easier to collaborate across teams; be able to have the same data immediately in front of you just by sharing a URL."
"After we implemented this solution, we can easily determine the root cause of issues."
"The solution helps us provide a better user experience to our customers."
"AppDynamics has been stable."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"Monitoring that ties into our incident management system"
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"It has role-based access to queues, giving us more insights into problems."
"The vendor team who did the setup was very good. They sent a very skillful resource for the setup."
"Automation and anomaly detection has helped reduce MTTR and MTBF."
"One of the most valuable features of Dynatrace is that it offers good visibility. It's better than other APM tools. You're not required to use a different technology when you have Dynatrace because it will work whether you're hosting it on Windows or Linux."
"This tool has been essential for monitoring our systems, gathering all performance data, and helping to quickly resolve difficult problems affecting our customers ability to process their work through our systems."
"We spend less time on troubleshooting issues since Dynatrace proactively informs us of an impending bottle neck."
"The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths."
"Dynatrace has allowed us to pinpoint quickly any pain points our clients experience with our applications and respond accordingly."
".NET core and Spring code level analysis helps with root cause analysis."
"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."
"Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations"
"The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time."
"The agent deployment could be simplified by, for example, adding a GUI."
"The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
"The UI could use a little help."
"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."
"An area that has room for improvement on the CR and ERP would be the addition of monitoring of the internal solution. For example, you can monitor the day-to-day and everything in the transactions with AppDynamics, but there's also a lot going on in the kernel itself that you cannot monitor. The automation needs to improve as well. As it stands, a lot of customization needs to happen before you can use AppDynamics."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration."
"The flexibility when it comes to integrating with other tools is very low."
"Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other."
"One thing that would help it tighter integration with DCRUM. It's somewhat difficult to drill down and see everything, but I think that's in the future versions. We just haven't seen that yet."
"We're developing more and more microservices and, each time, for an AppMon license, you have to deploy it, you have to configure it, you to get charged for it. It's very time-consuming."
"I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company."
"When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier."
"I'd like to see native support, because we're launching native apps in multiple countries so we really want to have a really good feel for how those apps are going and how well they're performing, if there are issues."
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