IBM ECM vs IBM FileNet vs SharePoint comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM ECM, IBM FileNet, and SharePoint based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The scalability is a valuable feature, that we're able to display our documents to so many people.""The vertical scalability, as we can use it across some of our applications.""The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc.""The content management is all about you as you can make the same content for minimal purpose solutions applications."

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"It has given us a whole new environment to do document management and document storage.""It has a straightforward approach to the install​.""[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors.""It saves our customers time by 30 to 40 percent by eliminating the time to process paper.""It has improved my organization by how we release documents, claims, and policies.""It is a faster, robust solution. The platform compatibility is very good.""Centralized our business documents.""The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA."

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"It keeps our company organized and everything is in one place.""​Combined reports and data with timeline tracking.""What I like about SharePoint is that they keep up with a lot of updates, and they bring out new features. I also like that the system is integrated with the Microsoft 365 suite of apps.""The ability to have version control and co-editing is vital to our workflows.""It allows for simultaneous users to be on it.""The workflow feature is valuable because it enables us to cascade responsibilities.""The ability to take Excel files and make them dynamic SharePoint lists with instant reporting capabilities has been a major benefit.""The online editing capabilities, file sharing, auditing, information security, ease of solution management, and the easy user adaptation to the platform are the most valuable features."

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Cons
"I would like to see seamless application integration.""I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with.""The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days.""I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."

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"I would like to see expanded search features, like content search.""In terms of functionality, what customers might be looking for is a little more in terms of native-records retention. Records Management is an add-on product. If there were just a little more of that built into the core functionality, that would be helpful.""It may be a little complex to implement and take some effort.""The new software and trends with the cloud solution is a little slow. I would like them to move toward more cloud-based and microservices rather than a SaaS model. This is where the industry is going and what customers are asking for.""One of the things I know is a bit of a challenge for them - because I know that it lives on top of FileNet, so it's not necessarily living on top of a relational database, per se - is that we also are using it as our system of record for our language management and our language definitions. I know that that was a little bit of a challenge, just because of the underlying architecture.""What I would like to see is more integration.""We would like to see, in FileNet, the ability to manage video and audio.​""I would like to have more governance features with more supervisory layers."

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"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised.""Integration needs to be more straightforward, particularly with Azure. SharePoint also needs a more comprehensive introductory course for users.""​Improve the user-friendliness.""We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase.""You still need a bit of expertise to add branding.""The product must provide more automation.""Needs improvement on the user interface.""It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."

More SharePoint Cons →

Pricing and Cost Advice
  • "Reach out to local IBM partners.​"
  • More IBM ECM Pricing and Cost Advice →

  • "The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."
  • "It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
  • "FileNet is not cheap, but you absolutely get what you pay for. ​"
  • "For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
  • "For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
  • "​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
  • "1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."
  • "The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."
  • More IBM FileNet Pricing and Cost Advice →

  • "As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
  • "Licensing can be by server or by seat."
  • "It is very expensive.​"
  • "The data classification and search elements are cheap."
  • "The replacement costs for it are cheaper if you use only SharePoint."
  • "We have purchased add-ons to handle multiple site collections, form creation, and design."
  • "The cost is expensive, but worthwhile."
  • "The pricing works for us."
  • More SharePoint Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a round-up of a couple of the more well known platforms and compare their products to Drupal. In this roundup we will be comparing Jive, Sharepoint and Drupal Commons. Drupal Commons is a popular distribution created by Acquia to compete with some of these other proprietary platforms. There are many other options out there, commercial and otherwise, to compare with Drupal but I want to focus on Jive and Sharepoint for a couple of reasons. I chose Jive because it is one of the leading competitors in this space in respect to market share. Next, I chose Sharepoint because I have some history with Sharepoint. This experience dates back to when I built www.adhe.edu with Sharepoint 2007 a few years ago. I subsequently wrote this blog entry about my experience shortly after joining Mediacurrent. This roundup will also act as a refresher for those who read my original “Drupal vs. Sharepoint” blog. Yammer, which was recently bought by Microsoft and is the tool we currently use for office communication will also get some mentions throughout this article. As I went through and tested each of these tools I used three main criteria in my evaluation Cost Ability to Customize Overall features… Read more →
    Questions from the Community
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    Top Answer:The product is robust and can process a lot of documents for enterprise content management.
    Top Answer:The product is expensive. The price was 30% higher than what we needed to pay for IBM. I rate the product’s pricing a… more »
    Top Answer:The user interface of IBM content management, including the ability to customize screens without the need for coding… more »
    Top Answer:Alfresco scores are high on all features of an ECM solution and tools.   Back office processing, rated as 3.36 good.… more »
    Top Answer:The pricing is competitive. That's why almost all the companies are using SharePoint. I rate the pricing a ten out of… more »
    Ranking
    Views
    904
    Comparisons
    782
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    5,058
    Comparisons
    3,057
    Reviews
    4
    Average Words per Review
    410
    Rating
    7.5
    Views
    8,328
    Comparisons
    6,692
    Reviews
    17
    Average Words per Review
    562
    Rating
    8.2
    Comparisons
    OpenText Documentum logo
    Compared 14% of the time.
    OpenText Extended ECM logo
    Compared 13% of the time.
    Alfresco logo
    Compared 7% of the time.
    Hyland OnBase logo
    Compared 6% of the time.
    Box logo
    Compared 6% of the time.
    Citrix ShareFile logo
    Compared 13% of the time.
    Microsoft OneDrive logo
    Compared 9% of the time.
    Dropbox logo
    Compared 7% of the time.
    Box logo
    Compared 7% of the time.
    Alfresco logo
    Compared 5% of the time.
    Also Known As
    SharePoint 2007, SharePoint 2010
    Learn More
    Overview

    IBM Content Foundation on Cloud

    IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.


     IBM Case Manager on Cloud

    IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

                                   

    IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

    There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

    SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

    Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

    Sample Customers
    KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
    Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
    Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
    Top Industries
    REVIEWERS
    Financial Services Firm53%
    Insurance Company20%
    Religious Institution7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company12%
    Government12%
    Insurance Company9%
    REVIEWERS
    Financial Services Firm31%
    Insurance Company16%
    Healthcare Company10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company13%
    Government10%
    Insurance Company9%
    REVIEWERS
    Financial Services Firm13%
    Energy/Utilities Company8%
    University8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Government12%
    Computer Software Company11%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business6%
    Large Enterprise94%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise68%
    REVIEWERS
    Small Business24%
    Midsize Enterprise11%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business41%
    Midsize Enterprise20%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise14%
    Large Enterprise60%
    Buyer's Guide
    Enterprise Content Management
    March 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: March 2024.
    765,386 professionals have used our research since 2012.