We performed a comparison between Bizagi, Comindware Tracker, and IBM Case Foundation based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"The approval process is simple."
"Very user friendly and a professional solution."
"This solution is easy to use and it is a good tool for process modeling."
"The user interface is pretty good."
"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"The feature I have found most valuable is the easy synchronization with other tools."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"I love this software because this software helps me to increase team productivity day-by-day."
"Low code development."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"It was easy to set up my team with access credentials to their files."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The client and the IBM content navigation are the solution's most valuable features."
"It is easy to set up workflows that notify the user depending on certain events."
"It's very easy."
"Case Foundation provides a strong security boost."
"The content management is great."
"It needs an easier setup for the Bizagi Engine."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"I'm not really satisfied with the reporting aspect."
"It would be helpful if they added some extra features in the next update."
"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"I would like to see simulation as a free feature again. In version 3.3 it was free, but in 4.0 it isn't."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"If your organization has only a few team members then this tool is not suitable."
"There are not very many report templates, and if there were more, it would really help."
"I am expecting new updates to improve the software."
"The initial setup seemed a bit complex, and there is no great documentation."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"The solution can be quite expensive."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"90% of the feedback we receive states that the UI is not very user-friendly."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The cloud version could use more stability."
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