Avaya IX Meetings vs Skype for Business vs Webex comparison

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Avaya Logo
258 views|127 comparisons
100% willing to recommend
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2,839 views|1,073 comparisons
80% willing to recommend
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Read 111 Webex reviews
4,570 views|1,833 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Avaya IX Meetings, Skype for Business, and Webex based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings.
To learn more, read our detailed Virtual Meetings Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Interesting collaboration features.""It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite.""I like the share information function."

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"The solution is stable and scalable.""Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use.""The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive.""The security seems good.""The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others.""The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook.""The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files.""The GUI is very user-friendly."

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"We can access and conduct meetings remotely from anywhere using Webex.""A valuable feature of Webex is that it's useful for virtual meetings and similar webinars.""Webex is a reliable solution and has good video quality.""The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it.""The product is quite secure. Other products, such as Zoom, have had security issues raised in the media.""The video quality is good.""The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't.""Webex is a thin client and we like the interface. It is easy to use."

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Cons
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners.""The installation could be more straightforward. I would like it to work with other meeting software in the next release.""Increase in participant numbers reduces quality of video and sound."

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"I would like to see an updated user interface and layout even though no functionality is missing.""There are not many options, in terms of some other third-party integration.""I feel bored with the look and feel of the tool, so it should be changed.""Lacks a zoom-in feature for whoever is presenting.""Skype for Business is not stable.""Skype's overall connectivity functionality or ability is one area with room for improvement.""There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating.""The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."

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"There's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult.""There is a small bug when it comes to connecting my Webex with my Outlook Calendar. Some meetings show up, and others don't. They should fix this bug.""I would like to see additional online chat capabilities""This service could be improved by implementing integration with Microsoft platforms. If you are on a call with Webex, you can get a call from Teams or Skype for Business without receiving any indication.""There could be a feature available to record the meetings.""Sometimes, the solution lags because of performance issues.""There are too many issues with getting people connected to meetings.""It would be better if I could just join meetings directly on the web without extra downloads and steps."

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Pricing and Cost Advice
  • "I'm using a subscription. The price is reasonable. It costs about $20 a year."
  • More Avaya IX Meetings Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

  • "I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
  • "The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
  • "Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
  • "The pricing of this solution is fine and I am satisfied with it."
  • "Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
  • "I believe the license to be monthly."
  • "There are no licensing fees."
  • "The price of the license for the solution could be less expensive."
  • More Webex Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I like the share information function.
    Top Answer:The installation could be more straightforward. I would like it to work with other meeting software in the next release.
    Top Answer:I use Avaya IX Meetings to engage in meetings with customers and partners.
    Top Answer:The solution’s video quality is fine.
    Top Answer:The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
    Top Answer:Scalability-wise, I rate the solution a ten out of ten.
    Top Answer:The accessibility of the share screen option provided by the product is an area of concern where improvements are… more »
    Ranking
    19th
    out of 63 in Virtual Meetings
    Views
    258
    Comparisons
    127
    Reviews
    1
    Average Words per Review
    285
    Rating
    8.0
    4th
    out of 63 in Virtual Meetings
    Views
    2,839
    Comparisons
    1,073
    Reviews
    23
    Average Words per Review
    332
    Rating
    7.7
    2nd
    out of 63 in Virtual Meetings
    Views
    4,570
    Comparisons
    1,833
    Reviews
    14
    Average Words per Review
    320
    Rating
    7.8
    Comparisons
    Also Known As
    Flare, Avaya Flare
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Cisco Spark
    Learn More
    Overview

    Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

    Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

    Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

    Sample Customers
    ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm20%
    Comms Service Provider13%
    Government8%
    VISITORS READING REVIEWS
    Educational Organization87%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    REVIEWERS
    Computer Software Company19%
    Comms Service Provider13%
    Financial Services Firm12%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Educational Organization79%
    Computer Software Company5%
    Financial Services Firm3%
    Government3%
    Company Size
    No Data Available
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise8%
    REVIEWERS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise81%
    Large Enterprise14%
    Buyer's Guide
    Virtual Meetings
    April 2024
    Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: April 2024.
    768,578 professionals have used our research since 2012.