We performed a comparison between Avaya IX Meetings, Skype for Business, and Webex based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."Interesting collaboration features."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"I like the share information function."
"The solution is stable and scalable."
"Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use."
"The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."
"The security seems good."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files."
"The GUI is very user-friendly."
"We can access and conduct meetings remotely from anywhere using Webex."
"A valuable feature of Webex is that it's useful for virtual meetings and similar webinars."
"Webex is a reliable solution and has good video quality."
"The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it."
"The product is quite secure. Other products, such as Zoom, have had security issues raised in the media."
"The video quality is good."
"The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't."
"Webex is a thin client and we like the interface. It is easy to use."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Increase in participant numbers reduces quality of video and sound."
"I would like to see an updated user interface and layout even though no functionality is missing."
"There are not many options, in terms of some other third-party integration."
"I feel bored with the look and feel of the tool, so it should be changed."
"Lacks a zoom-in feature for whoever is presenting."
"Skype for Business is not stable."
"Skype's overall connectivity functionality or ability is one area with room for improvement."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."
"There's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult."
"There is a small bug when it comes to connecting my Webex with my Outlook Calendar. Some meetings show up, and others don't. They should fix this bug."
"I would like to see additional online chat capabilities"
"This service could be improved by implementing integration with Microsoft platforms. If you are on a call with Webex, you can get a call from Teams or Skype for Business without receiving any indication."
"There could be a feature available to record the meetings."
"Sometimes, the solution lags because of performance issues."
"There are too many issues with getting people connected to meetings."
"It would be better if I could just join meetings directly on the web without extra downloads and steps."