We performed a comparison between Avaya IX Meetings, HCL Connections, and Skype for Business based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."I like the share information function."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"Interesting collaboration features."
"The most valuable feature is the Activity flow that is used to catch new activities."
"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"The GUI is very user-friendly."
"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."
"The deployment is very fast."
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"The most valuable feature of Skype for Business is overall it is an okay solution."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"We like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier."
"Increase in participant numbers reduces quality of video and sound."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"The support is an area where the product can improve...If you are having an issue on a Monday, the support personnel will contact you next Monday."
"The inclusion of a file plugin for Windows Explorer would make it easier to use."
"There are issues with the bandwidth, particularly for external meetings,"
"Microsoft Teams, as I see it now, is more useful than Skype for Business."
"Skype for Business is not stable."
"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."
"The cost of Skype for Business has room for improvement."
"I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
