We performed a comparison between Google Workspace, IceWarp, and Zimbra Collaboration based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."Good search features, reliable storage, and quick thinking."
"A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."
"It is a stable platform. It is very easy to use, and most importantly, it is very easy to administer. It also gets up and running quite easily."
"The solution is very intuitive."
"What I like most about Google Workspace is the Google Drive app because you can easily access it from anywhere and from any device. I also find the solution easy to use. It's user-friendly."
"I use Keep to assign tasks to a team of programmers, which is very easy."
"The solution's technical support is very good."
"personally prefer to use G Suite applications, such as Gmail, Slides, and Sheets, because they give you the freedom to share the document you're editing and co-work with other colleagues simultaneously."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The groupware module is the most valuable feature."
"IceWarp has multiple applications that are easy to use for many people."
"The solution has a very good log-in to the UI when compared to other solutions."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"It has great communication capabilities for team chatting and web conferences."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"It's scalable and stable."
"The Zimbra Collaboration's most valuable feature is web access."
"The most valuable feature is sending messages as well as text and documents. It's a big solution for us since internal communication is a must in our organization."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"The configuration is simple."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"The web interface is powerful and easy to use."
"The solution is easy to implement."
"We can control all the data in my IT infrastructure."
"G-Suite is excellent for what we're trying to do, but it could use some extra features. For example, it would be helpful if we had a seamless way to convert Excel macros to Google Sheets."
"If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration."
"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."
"Google Mail's spam filter needs improvement. If I'm sending mail to another email user, sometimes it goes to the spam folder, and they won't know unless they check because they aren't seeing it in the primary inbox. They may miss important emails. At the same time, I'm receiving spam that shouldn't go to my inbox."
"They could increase the number of third-party integrations on offer."
"Integrating Copilot with Google Workspace is slightly difficult."
"I found that there is no desktop application for this solution, and that's a major fault of this application."
"Better integration without visual misrepresentation with the Microsoft suite is required."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"It does have a few bugs."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"Zimbra Collaboration's video conferencing could be improved."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"It would be great if a group chat feature were created to allow for a team environment."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"There are some security issues."
"I would like to see a Microsoft schedule function added."
