We performed a comparison between Google Workspace, IceWarp, and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."They are launching more and more features for mobile, which I understand our customers appreciate."
"All the Microsoft Office features are available in Google Workspace."
"Valuable features of the solution are that it's simple and effective."
"Google integrates well with our system. G Suite has an open API, so you can connect any open system with Google capable of working with API. This is the main reason we use it."
"Being able to back up our data on Google Drive is a critical and valuable feature for our customers. It is just in sync. Imagine you change a file on the desktop, and it gets updated directly to your Google Drive. Our laptop is completely in sync with Google Drive. Google Meet, Google Sheets, and Google Docs are also amazing products. They're very versatile and easy to use as compared to Office 365. I am using Google Sheets and Google Docs, which first save the work on my memory or ROM, and then on my RAM. It gives me better productivity through Google Sheets and Google Docs."
"Ability to co-edit and collaborate on content."
"Google Mail lets you link a task to a specific email and add a reminder. That's helpful for reviewing your schedule. It's based on Slack, so you don't have these folders like in Microsoft mail. Using Slack instead of folders is a bit more intuitive. It's easier to find again a specific email than using Microsoft Suite. If you misplace things, it's much easier to find them because of Google's search capability."
"The initial setup of Google Workspace is straightforward."
"An effective, functional, very good tool for controlling resources."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The groupware module is the most valuable feature."
"IceWarp has multiple applications that are easy to use for many people."
"It's scalable and stable."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The solution has a very good log-in to the UI when compared to other solutions."
"It has great communication capabilities for team chatting and web conferences."
"The most valuable feature is being able to assign an individual a task."
"It has helped us because we don't have to worry about servers crashing."
"It allows us to work from home, at any time or anywhere."
"The product’s most valuable feature is the online archive."
"It is a stable, and highly scalable product."
"The solution is quite convenient because you can access the web version anywhere."
"The solution offers complete scalability and flexibility."
"Stability has increased exponentially since 2010."
"With the Internet of Things, a platform that integrates well with others would be even better."
"When I compare with Office 365, G Suite has fewer features."
"In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."
"Some people complain that Google Mail is inflexible. It was advanced 10 years ago, but other solutions are cleaner and clearer."
"Expensive with a complicated licensing structure."
"The solution could always be more secure, although that doesn't affect me so much."
"Google Workspace needs to be more flexible, like Microsoft Excel."
"The meeting platform of Google Workspace has room for improvement."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Our customers sometimes have problems receiving mail."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The support could improve their response time and sometimes the phone lines are not clear because of static or noise. However, the agents are knowledgeable and very helpful."
"The solution’s API integrations could be improved."
"Exchange Online has issues with its mail flow and content search."
"Functionality wise, I can't really say it's improved from Exchange Online, I think it's not so much change on-premise. It's about the same. Other than that, it's the extra features that make a difference, really"
"The solution could be a bit cheaper."
"There is room for improvement in terms of optimization."
"The price could be cheaper."
"In the past, we had issues with DB in mailboxes."
