We performed a comparison between Keeper, One Identity Safeguard, and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, HashiCorp, Amazon Web Services (AWS) and others in Enterprise Password Managers."Available for Windows platforms and also Mac OS and Linux systems."
"It has a double authentication factor increasing the security level."
"Support is very quick to respond, and they have fixed any issues that I have had."
"Possibility to login using the fingerprint sensor on Android/iPhone."
"The possibility of assigning information to different groups and individuals has been the most valuable."
"What I like the most is the fact that I can just mark anything and it is automatically copied into the clipboard."
"i have only one password to remember, which is the one to get me into Keeper."
"Can create folders for specific types of information (i.e., work, personal, and school)."
"We use the solution’s Approval Anywhere feature which enables us to add an extra layer of security for critical passwords without adding time-consuming approval processes. By using this platform, if someone goes on a vacation, out of office, or needs urgent/planned leave, then our setup will select the functions tied to that person and automatically delegate them to the next person. That person can start performing that duty based on their access. No sharing of passwords is required."
"Safeguard has the ability to record and retrieve in the full-video format."
"It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset."
"It is generally easy-to-use and install."
"The system is easy to manage, as it is not a system that you will change everything all of a sudden. It evolves most of the time with customer requests."
"All the features are promising, but we love the reporting feature because we can get each and every report. That's a major compliance requirement. Its reporting is really amazing, and it has made life a lot easier."
"The solution's most valuable features are the efficiency and the quality of the recording."
"There are a lot of features, so it's going to sound funny, but one of the most simplistic features, the Favorites feature, is the one we like the best. You do a full run-through of configuration to check out a server and then you can save that whole configuration as a favorite. So the next time you go in, you click on the favorite that you configured and it automatically takes you to the end so you can check the server out that much faster. It saves a lot of time..."
"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."
"I like IdentityIQ's granular attachment management and certification customization features."
"The most valuable feature for our customers and for us is the identity data warehouse."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"We like the integration with other systems."
"It is a stable tool, which we run in our complex environment."
"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"I would add a category for personal documents or photos of ID cards."
"Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs"
"API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage."
"If you purchase the premium, then after the subscription expires, you cannot edit your passwords any longer, even if you could before you purchased the paid subscription."
"Rearranging folders via drag/drop functionality would be very helpful."
"Its aesthetic needs improvement."
"The technical support has no experience."
"It would be nice to see this great tool integrate with other tools out there."
"Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support."
"Transparent mode was too cumbersome, so I don't foresee us being able to use it. On paper when we were initially talking about it, it was definitely going to be the preferred method until we realized the burden it would be on our network guys. Then, we had to step back and reevaluate what we wanted to do. That's when we changed our approach to use the RD Gateway feature."
"It needs more marketing."
"When we compare One Identity Safeguard with Cyberark, we know CyberArk has other tools or other features that are more complex and more useful for the customers. For example, I have one customer that wants to elevate the permission that is available in CyberArk."
"We have issues using Safeguard to connect to and record from the cloud. Currently, they don't have a mechanism to record this type of connection."
"There is room for improvement in the launch module. They built in a launch button but they don't have effective instructions for configuring it to allow it to launch an RDP session. They're working on that, but the button is in the live product. If they were going to install something that wasn't useful, they should have just disabled it and not rolled it out with the product."
"I would like to see an adjustment with more enterprise architecture. You can buy multiple appliances but you can not fully separate different functions, so scaling might be a bit more complicated."
"The automated change of the passwords, which is now integrated, could be improved to be more flexible regarding different systems."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"It is not readily available and cannot be downloaded from the net."
"SailPoint IdentityIQ could be cheaper."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"The interface should be simple and easier to use."
