We performed a comparison between DX SaaS, SolarWinds NPM, and WhatsUp Gold based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in DEM - Digital Experience Monitoring."Actionable insight is the most valuable feature."
"DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"It is scalable."
"The solution is easy to install and it takes a couple of hours."
"The solution ranks as one of the top five monitoring tools."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring."
"This is a good, stable network monitoring solution for devices."
"The product is reasonably priced."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"WhatsUp Gold is very easy to deploy."
"The most valuable feature is the monitoring of resources."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"The solution is not always good with new features, so it's take a long time."
"If they did some type of synthetic monitoring, it would have been better."
"The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application."
"The interface could be made more user-friendly."
"Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow."
"Currently lacks integration with SMS services."
"The technical support does not bother to respond."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"Regional product team support is not very good."
"The point system is not clear and clarity around this would improve our understanding of the system."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"The product is old and not updated."