We performed a comparison between DX SaaS, WhatsUp Gold, and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"Actionable insight is the most valuable feature."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"WhatsUp Gold is very easy to deploy."
"It is stable."
"The user interface is good enough."
"The installation and configuration process are easy."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The solution is stable."
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"The solution allows for good integration with other products."
"Zabbix is very easy to implement."
"Zabbix is good for discovery."
"Zabbix is an excellent performance monitoring tool."
"The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."
"The solution is quite mature and very stable."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"Old user interface and dashboards could be improved."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"The point system is not clear and clarity around this would improve our understanding of the system."
"I might like to see a better interface in the future."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"The technical support does not bother to respond."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."
"When using this solution in enterprise monitoring, you are able to see that there are some issues with equipment that could be causing a problem. Sometimes you want to make a root command that you do not want to be executed automatically. What we have tried to do is open an SSH session directly from the solution's interface but it is not possible."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"The integration of the product is not so easy, especially when it comes to the application database."
"The performance reporting could be improved."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"There is a bit of a learning curve during installation."
"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."
