IBM Engineering Workflow Management vs Jira vs OpenText ALM / Quality Center comparison

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747 views|306 comparisons
64% willing to recommend
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Read 259 Jira reviews
26,976 views|18,379 comparisons
90% willing to recommend
OpenText Logo
8,911 views|3,853 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Engineering Workflow Management, Jira, and OpenText ALM / Quality Center based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, GitLab, Atlassian and others in Enterprise Agile Planning Tools.
To learn more, read our detailed Enterprise Agile Planning Tools Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"All of the features work together to provide a powerful holistic solution - from the dashboard all the way through to security.""Traceability reporting is inbuilt and includes all your requirements.""Good for managing stories, sprints, hydration and releases.""We can track the status of test cases (passed or saved) in a single view. Based on releases and other attributes, we generate various reports and extract metrics from the data.""Agile templates give us a standard methodology for every Agile project. Also, the ability to create our own object types and linkages to features/epics allows us to enhance the verification of feature readiness.""Work distribution among team members and accountability for completion with a clearer picture."

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"It has an easy UI that can easily plug-in to every level.""We can cope with processes easily without adapting the tool, but adapting the tool to processes.""We use Jira for project management and tracking.""This is a user friendly solution.""It's easy to escalate the issues to the product development team.""The ability to design your own workflows is a great feature.""The most valuable feature is the flexibility of the configuration, being able to configure it to suit your own needs.""Some of the features that are most important to me of JIRA Agile are the sprint planning, being able to write user stories and being able to use task management."

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"It's user friendly, scalable, and very stable and strong. It's cooperative, meaning that I can assess the test to check it and follow the flow of defects, and the developers and the business can use this tool to follow the test process.""The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.""The solution is very user-friendly.""Cross project customization through template really helps to maintain standards with respect to fields, workflows throughout the available projects.""Test Execution (Test Lab): This allows us to track our manual tests with date and time and enter actual results and screenshots.""By using QC we broke down silos (of teams), improved the organization of our tests, have a much better view of the testing status, and became much quicker in providing test results with document generation.""Business process management is the most valuable feature of the solution.""I personally found the defect tracking feature very useful in my ongoing project."

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Cons
"Some administrative tasks are difficult to perform. These could be simplified.""We have encountered issues with stability. We have seen where the entire system kind of goes for a toss when certain people use certain types of queries, which are very costly. Then the system kind of slows down a bit, and we have to monitor it.""Lacks ability to customize and reporting can be slow.""Teams need clearer pictures of resource availability in charts and dashboards along with plans.""The solution is very heavily vendor dependent."

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"Some of the customizations are definitely a little challenging.""The sprint-related graphics need to be improved.""I'm mostly focusing on the requirements traceability with my thesis, the integration could improve for other tools. The companies are not only using Jira. For example, for the test cases or for the documents templates, we are using Polarion and we have been having some integration issues.""In the way it is deployed, I think Jira is too dependent on the third-party applications that are available in its marketplace. If we could get some of the basic functionalities which are offered by these third-party applications, that would be ideal because each time we need a new functionality, we have to purchase a new plugin as an add-on.""In Jira, say on the team, no matter the methodology, it doesn't matter what I'm practicing, if I am using the tool for a while and I've compiled some sort of history. If I want to change my workflow, say my team is today using to-do in progress done, and tomorrow, I decide I want to use to-do in review and done, and I apply that new workflow, I have just now effectively lost all of my histories in terms of reporting.""An area for improvement in Jira is that it's not designed for test management. To use it for test management, you need an add-on or several add-ons, e.g. Xray or Zephyr.""The solution can improve by including test management functionality in a native bundle without plugins.""The reporting tool and the approval tool need work."

More Jira Cons →

"The Agile methodology is now being used across all the organizations, but in this solution, we don't have a dashboard like Jira. In Jira, you can move your product backlogs from one space to another and see the progress, that is, whether a backlog is in the development stage or testing stage. Micro Focus ALM Quality Center does not have this feature. It is typically very straightforward. You just execute the test cases from it, and you just make them pass, fail, or whatever. They can also improve its integration with Jira. The browser support needs to be improved in this because it supports only Internet Explorer as of now. It does not have support for Firefox, Chrome, Safari, or any other browser. There are also some performance issues in it. Let's say that you are doing the testing, and you found something and are logging the defect. When you try to attach several or multiple screenshots with the defect, it slows down, which is a very common problem people face. I would like them to include a functionality where I am able to see the reports across all the projects. When you have multiple projects, being a manager, I would like to see the reports across all the projects. Currently, there is no single sign-on through which we can get all the information at one place. You need to log into it project-wise. If you have ten projects, you can't view the information in one dashboard.""I would rate it a 10 if it had the template functionality on the web side, had better interfaces between other applications, so that we didn't have dual data entry or have to set up our own migrations.""The QA needs improvement.""Quality Center's ability to connect all the different projects to reflect status and progress is quite complicated. We may develop something because there are so many projects. Right now, I have to do something which Quality Center is really not designed for: over reporting. This is a very big problem right now. We may develop some controls, but it is problem at the moment. I love Quality Center for individual projects to work with it. However, if you have a lot of projects for Quality Manager to do cross reporting on many projects, then it's almost impossible. It takes a lot of time.""Browser support needs improvement. Currently, it can only run on IE, Internet Explorer. It doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac book. Those are the new technologies where most companies move towards. That's been outstanding for quite a while before it even became Micro Focus tools when it was still HP. Even before HP, that's always been an issue.""ALM Quality Center could be improved with more techniques to manage Agile processes.""Quality Center's UI is outdated, and it's a little bit slow on the login part and different parts of the application. That's why we're switching solutions. I believe most companies are switching to Octane or something else. Micro Focus should enhance the interface and reports.""We cannot rearrange the Grid in the Test Lab. It is in alphabetical order right now. But sometimes a user will want to see, for example, the X column next to the B column. If they came out with that it would be useful for us. They are working on that, as we have raised that request with Micro Focus."

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Pricing and Cost Advice
  • "Licensing: The solution cost is high and should be brought down to increase competition."
  • "It's an expensive investment to make, so the decision should be driven on individual requirements."
  • "It is not a free tool. We use a token-based licensing model, which is specific to IBM. The cost per token is around $115-$120."
  • More IBM Engineering Workflow Management Pricing and Cost Advice →

  • "It is very cheap if you forego the local instance and stick to the cloud."
  • "The licensing model is annoying. They nickel and dime you."
  • "It does not cost that much."
  • "Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
  • "I understand JIRA is quite expensive."
  • "We feel that the product is a good value for the cost."
  • "Licensing is on a monthly basis, and it is based on what you use."
  • "To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
  • More Jira Pricing and Cost Advice →

  • "I'd rate the pricing as 3/10 as it's very expensive."
  • "If you have more than five users, a concurrent licensing model should be considered."
  • "For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
  • "The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
  • "HPE has one of the most rigid, inflexible, and super expensive license models."
  • "Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
  • "Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
  • "I feel that the licenses are expensive. ​"
  • More OpenText ALM / Quality Center Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can track the status of test cases (passed or saved) in a single view. Based on releases and other attributes, we… more »
    Top Answer:Customers need to pay for a license to use this product. It is not a free tool. We use a token-based licensing model… more »
    Top Answer:There is room for improvement in the UI. The UI has to improve a lot compared to the competitive tools, like Atlassian… more »
    Top Answer:Hi Netanya Basically , it all depends on the use cases for your environment and the business needs. Hope the below… more »
    Top Answer:Jira is a great centralized tool for just about everything, from local team management to keeping track of products and… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the… more »
    Top Answer:The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into… more »
    Top Answer:It was expensive for us. For the first two weeks, we had to employ people now and then as the system needed to be more… more »
    Top Answer:There is room for improvement in the scalability and stability of the solution.
    Ranking
    Views
    747
    Comparisons
    306
    Reviews
    1
    Average Words per Review
    1,076
    Rating
    7.0
    Views
    26,976
    Comparisons
    18,379
    Reviews
    12
    Average Words per Review
    489
    Rating
    7.8
    Views
    8,911
    Comparisons
    3,853
    Reviews
    16
    Average Words per Review
    429
    Rating
    7.4
    Comparisons
    Also Known As
    IBM Rational Team Concert (IBM ALM), IBM RTC
    Jira Software
    Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
    Learn More
    IBM
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    Overview

    IBM Engineering Workflow Management manages plans, tasks, the project status and acts as the critical link between required and delivered work. It provides flexibility to adapt to any process, which enables companies to adopt faster release cycles and manage dependencies across both small and complex development projects. This solution offers no-charge server software and flexible pricing models. It becomes a complete IBM Engineering Lifecycle Management solution—when purchased as a set of seamlessly integrated tools: IBM Engineering Workflow Management, IBM Engineering Test Management, and IBM Engineering Requirements Management DOORS Next.

    Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate. 

    Jira Benefits

    Some of the ways that organizations can benefit by choosing to deploy Jira include:

    • DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.
    • Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution. 
    • Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways. 

    Jira Features

    • Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.
    • Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.

    • Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts. 

    Reviews from Real Users

    Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard. 

    Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

    Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.” 

    OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.
    Sample Customers
    Telstra Corporation, Visteon, Atos SE, Panasonic Automotive Systems, IBM Global Technology Services, CareCore National, JTEKT Corp., ItaÒ BBA, Avea, CACEIS, Danske Bank Group, APIS IT
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company22%
    Government12%
    Computer Software Company10%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm18%
    Manufacturing Company9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Educational Organization42%
    Financial Services Firm8%
    Manufacturing Company8%
    Computer Software Company7%
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider13%
    Insurance Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization54%
    Financial Services Firm9%
    Computer Software Company5%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business15%
    Midsize Enterprise23%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise7%
    Large Enterprise80%
    REVIEWERS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise47%
    Large Enterprise43%
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise57%
    Large Enterprise36%
    Buyer's Guide
    Enterprise Agile Planning Tools
    April 2024
    Find out what your peers are saying about Microsoft, GitLab, Atlassian and others in Enterprise Agile Planning Tools. Updated: April 2024.
    768,578 professionals have used our research since 2012.