We performed a comparison between IBM Engineering Workflow Management, Jira, and OpenText ALM / Quality Center based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, GitLab, Atlassian and others in Enterprise Agile Planning Tools."All of the features work together to provide a powerful holistic solution - from the dashboard all the way through to security."
"Traceability reporting is inbuilt and includes all your requirements."
"Good for managing stories, sprints, hydration and releases."
"We can track the status of test cases (passed or saved) in a single view. Based on releases and other attributes, we generate various reports and extract metrics from the data."
"Agile templates give us a standard methodology for every Agile project. Also, the ability to create our own object types and linkages to features/epics allows us to enhance the verification of feature readiness."
"Work distribution among team members and accountability for completion with a clearer picture."
"It has an easy UI that can easily plug-in to every level."
"We can cope with processes easily without adapting the tool, but adapting the tool to processes."
"We use Jira for project management and tracking."
"This is a user friendly solution."
"It's easy to escalate the issues to the product development team."
"The ability to design your own workflows is a great feature."
"The most valuable feature is the flexibility of the configuration, being able to configure it to suit your own needs."
"Some of the features that are most important to me of JIRA Agile are the sprint planning, being able to write user stories and being able to use task management."
"It's user friendly, scalable, and very stable and strong. It's cooperative, meaning that I can assess the test to check it and follow the flow of defects, and the developers and the business can use this tool to follow the test process."
"The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center."
"The solution is very user-friendly."
"Cross project customization through template really helps to maintain standards with respect to fields, workflows throughout the available projects."
"Test Execution (Test Lab): This allows us to track our manual tests with date and time and enter actual results and screenshots."
"By using QC we broke down silos (of teams), improved the organization of our tests, have a much better view of the testing status, and became much quicker in providing test results with document generation."
"Business process management is the most valuable feature of the solution."
"I personally found the defect tracking feature very useful in my ongoing project."
"Some administrative tasks are difficult to perform. These could be simplified."
"We have encountered issues with stability. We have seen where the entire system kind of goes for a toss when certain people use certain types of queries, which are very costly. Then the system kind of slows down a bit, and we have to monitor it."
"Lacks ability to customize and reporting can be slow."
"Teams need clearer pictures of resource availability in charts and dashboards along with plans."
"The solution is very heavily vendor dependent."
"Some of the customizations are definitely a little challenging."
"The sprint-related graphics need to be improved."
"I'm mostly focusing on the requirements traceability with my thesis, the integration could improve for other tools. The companies are not only using Jira. For example, for the test cases or for the documents templates, we are using Polarion and we have been having some integration issues."
"In the way it is deployed, I think Jira is too dependent on the third-party applications that are available in its marketplace. If we could get some of the basic functionalities which are offered by these third-party applications, that would be ideal because each time we need a new functionality, we have to purchase a new plugin as an add-on."
"In Jira, say on the team, no matter the methodology, it doesn't matter what I'm practicing, if I am using the tool for a while and I've compiled some sort of history. If I want to change my workflow, say my team is today using to-do in progress done, and tomorrow, I decide I want to use to-do in review and done, and I apply that new workflow, I have just now effectively lost all of my histories in terms of reporting."
"An area for improvement in Jira is that it's not designed for test management. To use it for test management, you need an add-on or several add-ons, e.g. Xray or Zephyr."
"The solution can improve by including test management functionality in a native bundle without plugins."
"The reporting tool and the approval tool need work."
"The Agile methodology is now being used across all the organizations, but in this solution, we don't have a dashboard like Jira. In Jira, you can move your product backlogs from one space to another and see the progress, that is, whether a backlog is in the development stage or testing stage. Micro Focus ALM Quality Center does not have this feature. It is typically very straightforward. You just execute the test cases from it, and you just make them pass, fail, or whatever. They can also improve its integration with Jira. The browser support needs to be improved in this because it supports only Internet Explorer as of now. It does not have support for Firefox, Chrome, Safari, or any other browser. There are also some performance issues in it. Let's say that you are doing the testing, and you found something and are logging the defect. When you try to attach several or multiple screenshots with the defect, it slows down, which is a very common problem people face. I would like them to include a functionality where I am able to see the reports across all the projects. When you have multiple projects, being a manager, I would like to see the reports across all the projects. Currently, there is no single sign-on through which we can get all the information at one place. You need to log into it project-wise. If you have ten projects, you can't view the information in one dashboard."
"I would rate it a 10 if it had the template functionality on the web side, had better interfaces between other applications, so that we didn't have dual data entry or have to set up our own migrations."
"The QA needs improvement."
"Quality Center's ability to connect all the different projects to reflect status and progress is quite complicated. We may develop something because there are so many projects. Right now, I have to do something which Quality Center is really not designed for: over reporting. This is a very big problem right now. We may develop some controls, but it is problem at the moment. I love Quality Center for individual projects to work with it. However, if you have a lot of projects for Quality Manager to do cross reporting on many projects, then it's almost impossible. It takes a lot of time."
"Browser support needs improvement. Currently, it can only run on IE, Internet Explorer. It doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac book. Those are the new technologies where most companies move towards. That's been outstanding for quite a while before it even became Micro Focus tools when it was still HP. Even before HP, that's always been an issue."
"ALM Quality Center could be improved with more techniques to manage Agile processes."
"Quality Center's UI is outdated, and it's a little bit slow on the login part and different parts of the application. That's why we're switching solutions. I believe most companies are switching to Octane or something else. Micro Focus should enhance the interface and reports."
"We cannot rearrange the Grid in the Test Lab. It is in alphabetical order right now. But sometimes a user will want to see, for example, the X column next to the B column. If they came out with that it would be useful for us. They are working on that, as we have raised that request with Micro Focus."
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