Epicor ERP vs Infor M3 vs Oracle E-Business Suite comparison

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Executive Summary

We performed a comparison between Epicor ERP, Infor M3, and Oracle E-Business Suite based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP.
To learn more, read our detailed ERP Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ability to deploy a generic implementation without advanced customization.""Epicor ERP is very technical friendly, if you want to do any customization, it's very easy.""With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage.""The product enables users to customize their dashboards and reports.""There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization.""The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors.""Epicor ERP is an easy-to-use solution.""Real-time results make for faster decision making."

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"The user interface and user experience were good.""Its ease of use is most valuable. Inquiries are transparent, and it shows good information on each screen. We don't have to go to 14 different screens to find out about one item, which is a big advantage.""The most valuable feature of the solution is that it is highly customizable.""The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low.""It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy.""provides all modules, supply chain, HR - it's good for management.""Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth.""It's simple to use. You don't need any complex training to use it."

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"As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good.""Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good.""Oracle E-Business Suite is flexible. Its rich functionality can work in any client environment or business.""The most valuable features of the Oracle E-Business Suite are best practices, built-in processes, and easy configuration. Plenty of system functionality and customization.""The financial module has excellent features that many find valuable, while the HCM module is also highly regarded.""Oracle's technical support is better than others.""It's highly customizable.""E-Business Suite's best features are the standard process, the table dictionary, and the ability to work with the SQL language to correlate data."

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Cons
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving.""Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people.""The tool should provide a better user interface.""Right now, it doesn't really have a good cloud story.""In the newer version of Epicor ERP, it's very difficult to find out that tracing.""I would like to see a better reporting tool.""There are some glitches in Epicor ERP.""A number of bugs in 9.05 were only fixed in 10."

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"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients.""Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features.""Its initial setup was probably complex, but it is a very good system.""The solution must provide more learning documents.""The solution is stable but not agile.""It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications.""It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market.""Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."

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"Some of my clients report that the overall ease of use could be simplified.""Technical support is focused on-cloud versus on-premise customers.""It is on the expensive side.""Oracle E-Business Suite's stability could be improved as they have a lot of bugs that need to be fixed.""We expect Oracle to go into continuous innovation mode and provide simplified integration solutions.""Movement to the cloud should be supported. Product support still needs to be improved.""The initial setup is complex.""We would like to see some automation in this solution."

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Pricing and Cost Advice
  • "User support could be improved as well, as the consultant charges are very high."
  • "When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
  • "We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
  • "The initial cost may be a bit high, but the maintenance cost is lower."
  • "Epicor ERP is an expensive solution."
  • More Epicor ERP Pricing and Cost Advice →

  • "There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
  • "Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
  • "The cost is between $50 and $100 per user annually."
  • "I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
  • "If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
  • "The tool’s licensing is yearly."
  • More Infor M3 Pricing and Cost Advice →

  • "Find a best Oracle partner and get a better discount."
  • "Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
  • "It costs too much."
  • "The pricing is high."
  • "In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
  • "Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
  • "USD $100,000 annually."
  • "Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
  • More Oracle E-Business Suite Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are some glitches in Epicor ERP. Epicor ERP should add some automations.
    Top Answer:We use Epicor ERP for our total business operation.
    Top Answer:The user interface and user experience were good.
    Top Answer:The solution must provide more learning documents. Researching and going through the configuration takes a lot of time… more »
    Top Answer:We used the product for warehouse management.
    Top Answer:Its drag-and-drop features make data distribution a breeze.
    Top Answer:Oracle E-Business Suite is pricey, but it is worth the money. I would rate it as an eight out of ten in terms of… more »
    Top Answer:The only thing that could be improved is the pricing. It is on the expensive side.
    Ranking
    17th
    out of 66 in ERP
    Views
    3,938
    Comparisons
    1,871
    Reviews
    4
    Average Words per Review
    354
    Rating
    8.3
    12th
    out of 66 in ERP
    Views
    4,236
    Comparisons
    3,358
    Reviews
    9
    Average Words per Review
    685
    Rating
    8.4
    5th
    out of 66 in ERP
    Views
    8,268
    Comparisons
    5,894
    Reviews
    26
    Average Words per Review
    543
    Rating
    7.9
    Comparisons
    Also Known As
    Epicor SaaS ERP
    Infor Lawson M3, Lawson M3
    Oracle EBS, OEBS
    Learn More
    Overview
    Epicor Cloud ERP is a comprehensive SaaS ERP system that has been developed from our next generation ERP solution. SaaS ERP from Epicor leverages core functionality that has been in use and proven at thousands of job businesses over the past 25 years. Epicor combines broad functionality into a complete end-to-end on-demand ERP system. You are provided everything you need to manage your opportunities, orders, and operations in one integrated SaaS ERP System.

    Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice.

    Oracle E-Business Suite (EBS) is considered the most extensive offering of amalgamated worldwide business applications available. Oracle EBS helps facilitate medium to large business enterprise organizations with the ability to enhance critical decision-making processes, streamline business procedures, minimize costs, and improve overall performance and productivity.

    Oracle EBS runs as a complement to Oracle Database software. The applications serve to automate such processes as supply chain management (SCM), human resource management (HRM), customer relations management (CRM), project portfolio management (PPM), financial management, service management, and more.

    Oracle EBS runs best in the cloud. It is a cost-saving option that offers greater productivity and can immediately and easily respond to changing dynamic business needs with an intuitive, automated scalable cloud infrastructure.

    Below are some of the valuable features of popular application offerings available within Oracle EBS:

    Supply Chain Management (SCM): Every possible supply chain process can be fully automated, from planning, creation, and appropriation to development and fulfillment, delivering a comprehensive solution application to ensure organizations have robust, intelligent-driven, value-added chains. Some applications include:

    • Manufacturing
    • Value Chain Planning and Execution
    • Procurement and Fulfillment
    • Lifecycle Management
    • Business Intelligence and Analytics

    Human Resource Management (HRM): The solution offers a sturdy group of outstanding human resource processes that enable users to improve productivity, enhance overall business performance, and lower TCO. Some processes include:

    • Workforce Management
    • Talent Management
    • Global Personnel Policy Management
    • Human Resource Analytics

    Customer Relations Management (CRM): This application provides for a streamlined, unique global gathering of information that will ensure all selling channels are continually following the organization's objectives and protocols. Some features include:

    • Oracle Service
    • Oracle Marketing
    • Oracle Order Management
    • Oracle Channel Revenue Management

    Project Portfolio Management (PPM): Oracle EBS provides a comprehensive, full lifecycle offering of project and portfolio management. Users get a single fully transparent view of all project-related ventures coupled with a superb performance process that grants users the ability to choose the best, most dynamic portfolio ventures.

    • Project Collaboration
    • Project Management
    • Project Analytics
    • Project Cost
    • Project Billing

    Financial Management: Users are able to perform more effectively, improve productivity and efficiency, develop productivity tools and integrated performance management, and develop processes for shared services to reduce overall operating costs. Some features include:

    • Asset Lifecycle Management
    • Financial Control and Reporting
    • Travel and Expense Management
    • Lease and Finance Management
    • Risk Management and Compliance

    Service Management: This application allows users access to the best data necessary to provide correct, precise, reliable information to their clients to ensure that every expectation is exceeded and consistently satisfied.

    • Inbound and outbound telephony
    • Project Collaboration
    • Project Cost
    • Billing
    • Project Management

    Reviews from Real Users:

    Kopano R., Freelancer at a tech services company, says, “What I found most valuable in Oracle E-Business Suite is the patching because it is straightforward. As long as you follow Oracle's best practices, you are able to finish the task of patching without a problem. I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.”

    Mohammed G., Senior Oracle Application Consultant at a comms service provider, writes, “Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications. Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good. “

    Sample Customers
    Abatement Technologies
    Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
    Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company17%
    Computer Software Company9%
    Retailer8%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company11%
    Retailer6%
    Wholesaler/Distributor6%
    REVIEWERS
    Comms Service Provider13%
    Energy/Utilities Company7%
    Government6%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization56%
    Computer Software Company6%
    Manufacturing Company5%
    Financial Services Firm4%
    Company Size
    REVIEWERS
    Small Business82%
    Midsize Enterprise9%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    REVIEWERS
    Small Business36%
    Midsize Enterprise36%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise57%
    REVIEWERS
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise60%
    Large Enterprise29%
    Buyer's Guide
    ERP
    March 2024
    Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: March 2024.
    765,386 professionals have used our research since 2012.