We performed a comparison between AppDynamics, Dynatrace, and ITRS Geneos based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."
"The most valuable features of AppDynamics is the scalability and monitoring."
"Once you get past installation, AppDynamics is highly stable and we get good results."
"The most valuable feature is the flow map."
"AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."
"We set up alerts recently so we can fix any issues more quickly in production."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"It allows us to configure health rules so that we can, based on our own experience, determine when an application is behaving incorrectly."
"UEM can be used for user impact analysis and troubleshooting."
"PurePath gives a lot of flexibility in identifying issues and finding the flow of execution."
"Integration with other tools in company using SNMP traps."
"Dynatrace alerts are based off of deviations from baseline metrics, which it is constantly collecting."
"Dynatrace has multiple features that I need, but I love that you can analyze traffic, including any bottlenecks. I also find the tool user-friendly and has an easy-to-navigate interface."
"The web dashboard is very simple to use."
"Enables me to proactively understand the user experience on our site."
"It's great tool for building dashboards related to application performance."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"The price of the solution could improve."
"The resolution time takes longer than expected."
"AppDynamics should improve its ability to track all the transactions."
"The UI could use a little help."
"The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement."
"The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."
"There are too many installers available for this solution."
"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."
"Some of the APIs and integrations are a bit tougher than others to integrate."
"We would like to see more dashboarding capabilities and the ability to export custom reports."
"They should provide a guide to arrive at the solution for non-super experts."
"Every time I want to see the PurePath, I have to launch the client. It would be helpful if they introduced this in the browser application."
"UEM (User Experience Management) works great for web clients and Android and IOS apps, but for other rich clients it's a lot more challenging."
"Two things that can be improved are the licensing and the Business dashboard."
"The thread traceability is something that needs improvement."
"Adding people to alerts has not been very intuitive. That's really my only negative feedback."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."