We performed a comparison between Accedian Skylight, AppDynamics, and Broadcom DX Application Performance Management based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"The performance of Accedian Skylight is better than other vendors."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."
"We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
"The initial setup is simple."
"We have been able to monitor our applications more accurately."
"Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application."
"It has improved our organization with its ability to catch issues quickly and fix them."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
"This application pulls data in 15 seconds. You can imagine the enormous amount of data which streams through."
"The way these tools show the information is very useful. this is a tool that records information from Java and .NET applications, and obtain information about how many times an method has been call in a period of time (usually 30 sec), how many times respond in this span of time or is delayed or stall."
"Product performance is awesome. It's covering all aspects of the application; good database metrics and internal application metrics. Just tons and tons of data."
"The features that I find most valuable are related to network monitoring."
"The configuration and the manager tool are good features."
"The ability to accomplish the identification of the root cause of problems with applications in drill-down level by integrating the suite with tools for managing and monitoring."
"We use it to create dashboards and executive view dashboards, so our higher up managers can take a look and see where our application status stands."
"Being able to pull in and merge the infrastructure and application data."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"The Accedian Skylight user interface still has room for improvement."
"The UI interface of Accedian Skylight could improve."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"This solution is expensive compared to some others."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"An area that has room for improvement on the CR and ERP would be the addition of monitoring of the internal solution. For example, you can monitor the day-to-day and everything in the transactions with AppDynamics, but there's also a lot going on in the kernel itself that you cannot monitor. The automation needs to improve as well. As it stands, a lot of customization needs to happen before you can use AppDynamics."
"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."
"There are many KPIs that are not available in AppDynamics."
"If AppDynamics could do a one-agent function with their actual monitoring effectiveness, it will be the greatest tool."
"The UI could use a little help."
"The resolution time takes longer than expected."
"It is stable, but the only downside is the licensing part."
"Their agents sometimes claim to be very lightweight, especially with databases, but they are very heavy. They can take up more compute than the actual work that we need to do."
"What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included."
"The front-end representation should match other competitors such as AppDynamics."
"The APM upgrade procedure is a bit complicated with compatibility issues which can emerge like between agents and EM/Collectors."
"You can sell licenses and install the full tool on service, you can show customers how to install, but how to use it and solve issues cannot be done without the experience."
"The stability could be more reliable."
"I think as we're all moving forward to automated deployments, it'd be nice to have that out-of-the-box with this product."
"It doesn't have a proper database, and the configuration is very difficult."
"In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM."
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