We performed a comparison between Accedian Skylight, AppDynamics, and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"The performance of Accedian Skylight is better than other vendors."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"In AppDynamics, everywhere I go, there's some sort of grouping and aggregation function, or there's some sort of timeline that lets me zero in more quickly on the traces that I need. They go to more pains to aggregate and bubble the important ones to the top. That removes a lot of manual work."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"AppDynamics has been stable."
"I think the performance and interface are the most important features."
"Transition tracing is the most valuable is pretty easy and useful, but the user experience piece is also good."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"That visual representation’s been really good, also the overhead that AppDynamics creates is quite small. We've tried Dynatrace in the past. Some of the applications didn't work as well with Dynatrace."
"Capacity planning is, in my opinion, the most useful."
"Dynatrace is stable."
"The web dashboard is very simple to use."
"It gives you a great level of detail into whatever the issue is: Using troubleshooting and getting to the root cause."
"Whether it is the server, database, network, or application, Dynatrace provides a consistent unambiguous view of performance."
"Dynatrace's new AI stuff really out shines its competitors. "
"Technical support has always been quick to respond."
"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data."
"Great for monitoring critical internal and public-facing applications."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"The UI interface of Accedian Skylight could improve."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"The Accedian Skylight user interface still has room for improvement."
"This solution is expensive compared to some others."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"The cloud licensing needs to be improved. It's quite pricey."
"The network diagnostics that they are adding will be really useful. They could add more detail into what is going on in the network."
"This solution is expensive."
"They need to improve the consolidation of agents for the agent's installation process."
"Their support should be improved. Clusters and monitoring can also be improved."
"The dashboard can be better. Also, the automated reports could be improved."
"The AppDynamics installation process needs to be more straightforward. Deploying the product is also tricky."
"The initial setup was challenging for us. However, it was complex until you grasped the nuances of the product and the building blocks."
"Two things that can be improved are the licensing and the Business dashboard."
"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."
"We had one issue when we tried to enter one agent and it just does not work. We got to work with the highest level of support, but it took a while to get there."
"The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration."
"Cloud monitoring is insufficient. We would prefer Dynatrace to make more partnerships with major cloud applications like Salesforce, C4C, etc."
"In the new Dynatrace solution, support for legacy applications is still not there. "
"Addition of more statistical features, plus different time series modeling techniques, would really help for future versions."
