We performed a comparison between CyberArk Identity, ManageEngine Password Manager Pro, and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The security provided is very enhanced and it does a great job of keeping passwords safe."
"The support from the customer service team is good, they respond on time, and they always seem to be quite knowledgeable."
"It is very safe and we haven't had any security issues."
"It is user-friendly. Someone who doesn’t have a lot of IT knowledge can work with the product easily."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"It's quite scalable."
"We almost never have outages nor see slowdowns."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"You can quickly deploy the entire product with a basic config within couple of hours."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"I'm not sure what needs improvement. It is a good platform."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"They can include the Mobile Device Management (MDM) feature."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"We would like to see an improvement in the ability to manage mobile devices."
"It's a pretty technical solution. It's designed for more technical people."
"The user interface could be improved and made more user friendly."
"There is room for improvement in making the UI more user-friendly."
"Some of the new protocols, like OAuth 2.0, could be improved."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"The technical support could be better."
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