CyberArk Identity vs ManageEngine Password Manager Pro vs Symantec Siteminder comparison

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Executive Summary

We performed a comparison between CyberArk Identity, ManageEngine Password Manager Pro, and Symantec Siteminder based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO).
To learn more, read our detailed Single Sign-On (SSO) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Umair (Abu Mohaymin) Akhlaque
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users.""The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory.""The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security.""The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring.""The most valuable features of CyberArk Identity are its ability to control access to administrative staff.""If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity.""The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.""The initial setup is straightforward. It takes me up to an hour and a half."

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"The security provided is very enhanced and it does a great job of keeping passwords safe.""The support from the customer service team is good, they respond on time, and they always seem to be quite knowledgeable.""It is very safe and we haven't had any security issues.""It is user-friendly. Someone who doesn’t have a lot of IT knowledge can work with the product easily."

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"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use.""It's quite scalable.""We almost never have outages nor see slowdowns.""If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On.""You can quickly deploy the entire product with a basic config within couple of hours.""The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?""A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good.""It has the ability to authenticate and authorize users. It is the main feature for our security."

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Cons
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement.""I'm not sure what needs improvement. It is a good platform.""CyberArk Identity's GUI is an area with certain shortcomings that need improvement.""They can include the Mobile Device Management (MDM) feature.""There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals.""The solution's difficulty in gaining skill sets should be improved because it's a vertical product.""The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support.""We would like to see an improvement in the ability to manage mobile devices."

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"It's a pretty technical solution. It's designed for more technical people.""The user interface could be improved and made more user friendly.""There is room for improvement in making the UI more user-friendly."

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"Some of the new protocols, like OAuth 2.0, could be improved.""As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role.""I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product.""The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur.""CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together.""If the reporting feature can be integrated into SSO itself that will be an icing on the cake.""We would like to the OAuth be more stable, more issues being fixed rather than not.""The technical support could be better."

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Pricing and Cost Advice
  • "We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
  • "There is an initial license and then there is a subscription needed."
  • "I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
  • "The pricing of CyberArk Identity is competitive."
  • "There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
  • "In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
  • "CyberArk Identity is an expensive solution."
  • "It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
  • More CyberArk Identity Pricing and Cost Advice →

  • "On a scale of one to five, with one being expensive and five being competitive, I would rate the pricing of this solution as a five."
  • More ManageEngine Password Manager Pro Pricing and Cost Advice →

  • "The price is quite comparable to the other enterprise-level solutions in that market."
  • "I recommend conducting a PoC on every available product before choose one."
  • "CA solutions are generally expensive but for the customer the ROI is big."
  • "Symantec Siteminder is expensive; they could definitely do better on the price."
  • "The licensing is fair for this solution."
  • "Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
  • More Symantec Siteminder Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning… more »
    Top Answer:It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For… more »
    Top Answer:CyberArk Identity could improve by allowing federation directly or seamlessly, without the need for an Identity… more »
    Top Answer:The support from the customer service team is good, they respond on time, and they always seem to be quite… more »
    Top Answer:There is room for improvement in making the UI more user-friendly. When you search for a password, there are some things… more »
    Top Answer:We use the solution as a password vault to store our passwords so that the IT team can access them.
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    Also Known As
    Idaptive
    Password Manager Pro
    Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
    Learn More
    Overview

    CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

    CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

    • Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
    • Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
    • Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
    • Privileged Access Management secures and monitors access to critical systems and data by privileged users.

    According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

    IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

    Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.

    Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

    Sample Customers
    MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
    Australian Catholic University
    British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
    Top Industries
    REVIEWERS
    Financial Services Firm30%
    Computer Software Company30%
    Insurance Company10%
    Consumer Goods Company10%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Insurance Company8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization28%
    Computer Software Company13%
    Manufacturing Company6%
    Government6%
    REVIEWERS
    Financial Services Firm39%
    Comms Service Provider7%
    Healthcare Company7%
    Retailer7%
    VISITORS READING REVIEWS
    Financial Services Firm33%
    Insurance Company11%
    Computer Software Company9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business53%
    Midsize Enterprise11%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise37%
    Large Enterprise44%
    REVIEWERS
    Small Business8%
    Midsize Enterprise4%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise6%
    Large Enterprise82%
    Buyer's Guide
    Single Sign-On (SSO)
    March 2024
    Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO). Updated: March 2024.
    765,234 professionals have used our research since 2012.