We performed a comparison between CyberArk Identity, Keeper, and ManageEngine Password Manager Pro based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The initial setup is straightforward. It takes me up to an hour and a half."
"CyberArk Identity is a mature product."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The initial setup of CyberArk Identity was straightforward."
"The setup, via cloud, is simple."
"Keeper Bridge."
"It is very easy to use, intuitive, and cost effective."
"I can access my passwords from any Internet connected device."
"Stronger passwords are being used across the board in our organization."
"Can create folders for specific types of information (i.e., work, personal, and school)."
"The installation and its use are very simple."
"Keeper was user-friendly."
"Support is very quick to respond, and they have fixed any issues that I have had."
"It is user-friendly. Someone who doesn’t have a lot of IT knowledge can work with the product easily."
"The support from the customer service team is good, they respond on time, and they always seem to be quite knowledgeable."
"It is very safe and we haven't had any security issues."
"The security provided is very enhanced and it does a great job of keeping passwords safe."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"I'm not sure what needs improvement. It is a good platform."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"More integrations would be better."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The OpenID features could improve in CyberArk Identity."
"The user interface could be improved."
"Its aesthetic needs improvement."
"Possible offline access to passwords. Therefore, when internet access is unavailable, I can still access my vault."
"The stability of the solution can be improved."
"I would add a category for personal documents or photos of ID cards."
"Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities."
"I would love it if you didn't have to re-authenticate when you start up a new browser."
"If you purchase the premium, then after the subscription expires, you cannot edit your passwords any longer, even if you could before you purchased the paid subscription."
"Search functions are sometimes weird."
"It's a pretty technical solution. It's designed for more technical people."
"There is room for improvement in making the UI more user-friendly."
"The user interface could be improved and made more user friendly."
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