LiveChat vs LivePerson vs goMoxie comparison

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goMoxie Logo
32 views|27 comparisons
LiveChat Logo
164 views|135 comparisons
100% willing to recommend
LivePerson Logo
313 views|224 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between goMoxie, LiveChat, and LivePerson based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat.
To learn more, read our detailed Live Chat Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
Information Not Available
  • "I am not aware of the pricing, but I have seen it not only being used in India. It is also being used in a lot of other countries such as the Philippines and Jamaica. So, I would assume that it is affordable."
  • More LivePerson Pricing and Cost Advice →

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    768,578 professionals have used our research since 2012.
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    Top Answer:LivePerson's technical support team is good since they are quick to solve the issues we face with the platform in our… more »
    Top Answer:I am not aware of the pricing, but I have seen it not only being used in India. It is also being used in a lot of other… more »
    Top Answer:During the peak times last year, my company observed some downtime in the solution, which had become common with… more »
    Ranking
    10th
    out of 23 in Live Chat
    Views
    32
    Comparisons
    27
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    3rd
    out of 23 in Live Chat
    Views
    164
    Comparisons
    135
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    4th
    out of 41 in AI-Powered Chatbots
    Views
    313
    Comparisons
    224
    Reviews
    3
    Average Words per Review
    827
    Rating
    7.7
    Comparisons
    Also Known As
    Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces
    chat.io
    LiveEngage
    Learn More
    Overview

    goMoxie’s guidance tools empower you to proactively engage customers. Use CONTEXT and Proactive Chat to anticipate struggle and instill confidence with targeted messaging to answer questions before customers ask them.

    Premium live chat software with help desk features.

    Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

    LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

    Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

    Give it a try at https://www.livechatinc.com

    LivePerson is a provider of online engagement solutions that facilitate real-time assistance. Connecting businesses and experts with consumers seeking help on the Web, our hosted software creates more relevant, compelling and personalized online experiences. More than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel.
    Sample Customers
    Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK
    Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
    Backcountry, National Domestic Violence Hotline, Poder Comercial, PAC Web Hosting, Landings Credit Union, Rail Europe
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company13%
    Manufacturing Company13%
    Outsourcing Company9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company13%
    Manufacturing Company12%
    Insurance Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business88%
    Midsize Enterprise13%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise12%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise8%
    Large Enterprise77%
    Buyer's Guide
    Live Chat
    March 2024
    Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
    768,578 professionals have used our research since 2012.