DX SaaS vs Opsview vs SolarWinds NPM comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between DX SaaS, Opsview, and SolarWinds NPM based on real PeerSpot user reviews.

Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in DEM - Digital Experience Monitoring.
To learn more, read our detailed DEM - Digital Experience Monitoring Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Actionable insight is the most valuable feature.""DX allows you to customize and gives you a high degree of control.""It supports numerous platforms."

More DX SaaS Pros →

"The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup.""What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts.""We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients.""I am satisfied with the overall product since it works well…It is a stable solution.""It's a good solution. It covers all aspects of monitoring purposes."

More Opsview Pros →

"The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour.""I like the tracking feature to track devices and see where they are connected. This is very practical.""It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass.""The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most.""I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them.""The solution is stable and reliable.""The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well.""The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."

More SolarWinds NPM Pros →

Cons
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account.""DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly.""Old user interface and dashboards could be improved."

More DX SaaS Cons →

"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts.""Pricing and a few certain aspects in the solution needs to be improved.""Customized reporting can be improved.""Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved.""Some of the graphics on Opsview could be improved."

More Opsview Cons →

"I would like to have a Syslog server module for this product. That would make the solution better.""There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better.""The product is scalable, but at a cost. Extra modules have to be purchased for each extra server. The initial set up isn't complex, but will require someone who is experienced with the network monitoring system""Complex and overly detailed setup.""There isn't support available to us as they don't offer support in our country.""The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like.""The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications.""It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution."

More SolarWinds NPM Cons →

Pricing and Cost Advice
  • "Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
  • More DX SaaS Pricing and Cost Advice →

  • "The solution is not cheap. I think that the pricing is a little bit on the high side."
  • "I would rate pricing a seven out of ten, where ten is the highest price."
  • "The solution is priced similarly to other tools offering similar features."
  • More Opsview Pricing and Cost Advice →

  • "I’d suggest that people be aware that licensing has tiers."
  • "Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines."
  • "I think that the cost has risen, but the functionality and versatility is way above other products."
  • "The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs."
  • "The price points are more than competitive when compared to other vendors."
  • "I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years."
  • "You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work."
  • "The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now."
  • More SolarWinds NPM Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:Actionable insight is the most valuable feature.
    Top Answer:Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable.
    Top Answer:I would like to see AI integrated into DX SaaS so that it can identify and fix issues autonomously.
    Top Answer:The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the… more »
    Top Answer:Some of the graphics on Opsview could be improved.
    Top Answer:Opsview is used to monitor system availability, whether its service is running on disk usage, CPU usage, etc.
    Top Answer:It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are… more »
    Top Answer:From my point of view, SolarWind is the best tool.
    Top Answer:We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of… more »
    Ranking
    Views
    79
    Comparisons
    64
    Reviews
    2
    Average Words per Review
    1,116
    Rating
    7.0
    13th
    out of 42 in Server Monitoring
    Views
    343
    Comparisons
    239
    Reviews
    5
    Average Words per Review
    823
    Rating
    8.2
    Views
    16,027
    Comparisons
    8,948
    Reviews
    28
    Average Words per Review
    492
    Rating
    8.2
    Comparisons
    Zabbix logo
    Compared 29% of the time.
    Nagios XI logo
    Compared 19% of the time.
    Dynatrace logo
    Compared 17% of the time.
    OP5 Monitor logo
    Compared 42% of the time.
    Zabbix logo
    Compared 21% of the time.
    Nagios XI logo
    Compared 18% of the time.
    SCOM logo
    Compared 8% of the time.
    Also Known As
    CA DXI, CA Digital Experience Insights
    Opsview Monitor, Opsview Enterprise
    Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
    Learn More
    Overview

    Dx SaaS is a solution whose goal is to ensure that businesses and organizations can monitor and manage the way that users experience their applications. This solution contains many powerful tools that are designed to give administrators the maximum amount of control over the experiences that clients have when employing their applications. Organizations and businesses can rest easily and ensure that the product they put out into the world is always being watched for potential issues that will be resolved proactively and quietly.

    Dx SaaS Benefits

    Some of the benefits that come from using Dx SaaS include:

    • Improve the overall experience of your users at all stages of their journey. Dx SaaS provides administrators with the ability to cull proactive insights into not only the actual performance of the application, but also the way that users are experiencing the application. This makes it possible for administrators to address pain points before they can become major issues.
    • Full visibility across all aspects of the application. Dx SaaS enables organizations to see what is going on in every part of their applications. Every aspect of the application is fully visible to them. They can keep track of both users and their IT infrastructure without having to rely on other solutions.
    • Run Dx SaaS flexibly. Users can run Dx SaaS from their premises, investing in hardware and software, if they so wish. Alternatively, users can run Dx SaaS as a pure SaaS-based solution if that is a better fit for their needs.

    Dx SaaS Features

    When users choose to employ the DX SaaS solution, they gain access to many different capabilities. These features include:

    • Relationship mapping capabilities. Users can visually represent all of the parts of the application and their relationships. This can aid administrators in understanding precisely how their applications, architecture, and networks operate.
    • Customizable dashboards. Administrators can build dashboards that are most suited to meet their needs, fine-tuning them to perform the analysis and functions that are most relevant to their objectives.
    • Root-cause analytical capability. DX SaaS makes it possible for users to find the causes of any and all issues that arise. Its analytical capabilities scan for anomalies and find issues early on. This gives administrators and IT professionals insights that enable them to keep applications running optimally.

    Reviews from Real Users

    The DX SaaS solution enables companies and organizations to take charge of the digital experiences that their customers receive. It is designed in a way that empowers these companies to truly monitor their applications and maintain a positive user experience. DX SaaS recognizes that applications can be run on any number of platforms. As a result, solutions that monitor and analyze applications need to be capable of handling a wide variety of platforms. This is one of the considerations that the solution’s designers made integral to its design.

    Administrators can leverage DX SaaS to spot potential issues before they can become problems for the users of their applications. DX SaaS has metrics that can provide application administrators with important insights. Patterns and areas where trouble can arise are immediately exposed so that administrators can take the steps that are necessary for the applications to run smoothly.

    A consultant at a technical services company writes, “It supports numerous platforms.” Furthermore, they add, “The CA APM blaming metrics are quite useful in identifying a potential issue.

    Opsview is a modern and scalable SaaS or on-premise monitoring solution that gives your organization full visibility into on-premises and cloud IT infrastructure. It delivers simplified management and a single pane of glass view of your entire IT operations. The solution provides unified insight into dynamic IT operations on premises, in the cloud, or hybrid. Additionally, it can be used either in agent-based or agentless configurations.

    You can use Opsview to monitor:

     Operating systems

     Networks

     Cloud

     VMs

     Containers

     Databases

     Applications

    Opsview Features

    Opsview comes with an array of features, including:

     AutoMonitor express scan: This feature makes it easy for you to keep up with your

    changing IT infrastructure by helping you find new Windows, VMware, and Azure hosts.

     Business service monitoring: This enables you to see the health of all your end-to-end

    business services in real time and in one place.

     Autodiscovery: With this feature you can automatically discover and profile hosts in your environment, which helps you quickly populate information into Opsview for monitoring.

     Network analyzer: Opsview provides you with a complete picture of your company's

    network infrastructure via its Network Topology, Flow Collector, & NetAudit modules.

     Customizable dashboards: Opsview dashboards give you a view of all your monitoring

    metrics in interactive dashboards that are easy to create and maintain.

     Customizable reports: With Opsview, reports connect to the Opsview Data Warehouse and present historical data collected by Opsview. The solution’s out-of-the-box reports include performance, SLA, and events.

     Disaster recovery: Opsview gives your organization peace of mind with its disaster

    recovery by restoring your Opsview system if needed.

     Event handlers: Opsview event handlers allow for automation and proactive monitoring so that your users are not impacted.

     Events viewer: The events viewer feature helps you easily see all the important events in your Opsview system.

     High availability server: Opsview has a high availability monitor that offers protection to ensure that you never lose IT infrastructure visibility.

     Multitenancy: Multitenancy makes it possible for your MSP to give control of Opsview to your end users. It also allows you to create new hosts and roles as well as users while using a secure, private environment.

     Log analytics: This feature allows you to improve logging visibility, reporting, correlation, and alerting.

     SNMP traps: With SNMP traps, you can reduce your network and server load and provide faster service to your customers.

    Opsview Benefits

    There are many benefits to implementing Opsview. Some of the biggest advantages the

    solution offers include:

     Extensible: Opsview can be used in agent-based or agentless configurations. In addition, it can sit above multiple monitoring tools, aggregating information into a single pane of glass.

     Scalable: Opsview is very scalable. It can easily scale beyond 10,000 monitored devices via its distributed model that spreads monitoring across many monitoring engines. Its databases may be located on dedicated servers to further distribute load.

     Functional overview: Opsview monitors your IT infrastructure, network and applications, and displays alerts. It is also designed to generate notifications and integrate with your other service management tools.

     Flexible: Opsview has a flexible web framework, allowing dashboards and monitoring views to be easily customized and extended.

     Integration: Easily integrate Opsview Cloud with your current operational tools, including help desks, service management, automation and notification tools

     Automation: Automate the configuration and operation of your IT monitoring system using Opsview’s intrinsic automation capabilities. Allowing you to spend more time on projects that drive your business.

    Opsview Cloud

    Opsview Cloud gives your business 24/7 Saas Monitoring for your entire IT estate. Benefits include:

     Reducing your infrastructure costs

     Realigning your resources to focus on business value IT projects

     Ensuring you have 24/7 monitoring

     Utilizing Opsview experts to provide monitoring best practices/tips and tricks

    SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.

    SolarWinds NPM Features

    SolarWinds NPM has many valuable key features. Some of the most useful ones include:

    • Increased scalability
    • Fault, performance, and availability monitoring
    • Dynamic network discovery and mapping
    • Cross-stack network data correlation
    • Customizable topology
    • Dependency-aware intelligent alerts
    • Intelligent maps
    • Automated capacity forecasting, alerting, and reporting
    • Logical and physical network monitoring
    • Monitor Azure vNet gateway visibility

    SolarWinds NPM Benefits

    There are several benefits to implementing SolarWinds NPM. Some of the biggest advantages the solution offers include:

    • Comprehensive monitoring for advanced network devices: With SolarWinds NPM, you can gain insight into the health and performance of your load balancers, Cisco ASA and Palo Alto Networks, firewalls, and Cisco Nexus switches.
    • Hardware health monitoring: SolarWinds NPM makes it easy for you to monitor, alert, and report on key device metrics, including power supply, fan speed, and temperature.
    • Customizable performance and availability reports: With this feature, you can choose from more than 100 templates to schedule and also generate custom network performance reports.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SolarWinds NPM solution.

    PeerSpot user Andrew N., Senior Network Engineer at Element Critical, says, “The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one interface, look at historical data for those items.” He also adds, “From the troubleshooting point of view, just having that peace of mind is great. And, The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."

    Daniel S., Systems and Data Warehouse Supervisor at MMSD, mentions, “The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It helps us manage our capacity and enables us to be proactive.”

    A Senior Vice President and CIO at a financial services firm explains, “As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service.”

    Dinesh N., Digital Innovation at Bobcat Company, states, “The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.”


    Fazal A., Implementation & Support Specialist at 360Factors, comments, “We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. In the event an interface goes down, we have multiple reports that include availability monitoring, network uptime monitoring, and network downtime monitoring. These reports are on multiple schedules such as the end of the day, end of the last business day of the week, monthly, and quarterly. This gives us the ability to provide reports to our management and let them know the performance of our network.”

    Sample Customers
    CNN
    IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
    Microsoft, Federal Express, Hewlett-Packard, and MasterCard
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company14%
    Real Estate/Law Firm10%
    Manufacturing Company8%
    REVIEWERS
    Comms Service Provider27%
    Financial Services Firm18%
    Healthcare Company9%
    Transportation Company9%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company12%
    Government9%
    Financial Services Firm9%
    REVIEWERS
    Computer Software Company12%
    Comms Service Provider12%
    Financial Services Firm11%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization50%
    Computer Software Company7%
    Government5%
    Manufacturing Company5%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise4%
    Large Enterprise74%
    REVIEWERS
    Small Business44%
    Midsize Enterprise20%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise62%
    REVIEWERS
    Small Business33%
    Midsize Enterprise18%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise55%
    Large Enterprise33%
    Buyer's Guide
    DEM - Digital Experience Monitoring
    March 2024
    Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in DEM - Digital Experience Monitoring. Updated: March 2024.
    765,234 professionals have used our research since 2012.