We performed a comparison between Basecamp, Jira, and Wrike based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Asana and others in Project Management Software."The ease of use is valuable."
"The ability to network informally is great for communicating with colleagues."
"Integrates with other components."
"It is a very convenient tool. We can organize our sprints through scrum or kanban. There are scrum boards, and there are kanban boards. If you prefer scrum, you can use Jira. If you prefer kanban, you can still use Jira. You can create your kanban boards in a similar way as you create your scrum boards. It is very useful. It also seems to be very popular these days."
"The most valuable features of Jira are all the integrations with other systems. It's not the best in any specific area but it has lots of plug-ins and integrations."
"In terms of scrum teams, I find that usually, the product backlog depends on charts and especially reports like Sprint Reports. I find the reports to be very useful."
"The product's initial setup phase was straightforward."
"Offers great multiple reporting charts."
"The feature that I have found most valuable is that it is a quite powerful user tracking system."
"It is very straightforward and easy to use."
"Visibility and organization are the most valuable features of Wrike."
"In our company, we heavily rely on Wrike. Wrike has helped in communication, managing all sorts of projects and tasks, and having a history of all our correspondence items."
"The most valuable feature of Wrike is the tag functionality."
"It's a very easy-to-use and flexible tool. We can easily write and create queues for different themes. It's very user-friendly."
"This is a good tool for project progress tracking and sharing tasks with internal and external parties."
"The product is intuitive. It is easy to learn and update. You can follow the project from the beginning till the end with the help of the solution. The tool helps to update the project in seconds."
"We utilize time tracking and reports most often."
"The solution is stable and reliable."
"The product isn't easy to use. It's not very intuitive."
"The solution could be more user-friendly."
"We're doing PI planning, Program Increment planning, and that kind of stuff, and it's not always a good facilitator for that. We tend to pull it out and put it into other tools to manage that, and then we get it back into Jira as that's our system of record for where all the stories are kept. That's probably the biggest headache with it."
"The biggest complaint industry-wide about JIRA is they need to purchase additional extensions, such as reporting automation. If they could provide some additional extensions from the initial purchase it would be a huge benefit."
"The history with Jira is that it is a bit complex for many users."
"In terms of the general Jira software, one element that is missing is budget management. Perhaps such functionality exists in add-ons, however."
"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."
"Its UI can be improved a little bit. I know this a business tool and not a commercial tool, but it could be a little bit more interactive like the HP ALM/Quality Center, which provides you the results of graphs and gives you a lot of visual representations. I feel Jira lacks a little bit in this aspect."
"There could be some improvements in the project management and portfolio level features."
"The CACD solutions on JIRA has some plugins, but they are not easily understandable or workable."
"On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks. One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow. Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently."
"We faced an issue with the Wrike outlook add-on; it is only available for Microsoft Office 365, and not the on-premise version."
"The product needs to send direct emails to customers updating the latest aspects since it is better to hear directly."
"The response from the website is a little bit slow, and the tool is too expensive for a small team."
"Wrike needs to be more responsive to community requests for new features."
"It would be great if they could develop more reporting."
"We feel that the actual project reports and roll-ups could be a lot different. We are seeking something more for the dashboard. We would like a high-level dashboard that can be broken down into individual product roll-ups and tasks that are assigned. If you assign someone to a task, it assigns them all of the tasks under that. We want to be able to break those down so that a person doesn't have an 800 task list, for example. We want more separation with that and a higher-level dashboard experience."
"What annoys me with Wrike and things that I would like to improve is that you need to have a very organized workflow that everyone in the company follows, and only then will Wrike work."