We performed a comparison between BrowserStack, Sauce Labs, and SmartBear TestComplete based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools."It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it."
"The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices."
"BrowserStack's best feature is browser testing across different platforms, including mobile."
"I like that it offers full device capability."
"I have found that BrowserStack is stable."
"It is a stable solution. There's no lagging and jittering."
"Local testing for products with no public exposure is an advantage in development."
"The most valuable feature of BrowserStack is the ability to do manual testing."
"They update for the latest browsers and mobile phones and support a lot of combinations. They have 1,000-plus desktop combinations and browser versions, which is really great. We need that at Applause. The all-in-one testing suite aspect of it is really important because most of our clients prefer to go to one place."
"Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD."
"Testing across multiple devices and environments is now possible to do quickly and effectively."
"The most valuable feature is cross-browser, cross-OS, cross-mobile device testing."
"The abundance of device, platform, and browser combinations/versions that can be used in parallel."
"It helped to integrate our performance testing and UAT, which helped to deliver a bug free software for our customers."
"The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps."
"Live device testing. As we all know, It's really hard and challenging to find/purchase many real devices to test because it will be costly and not all the team can be able to purchase all of the devices out there. We used to have a lot of real devices under our labs. However, it is really time-consuming to maintain those devices and make sure they are up to date with the testing requirements."
"It is a strong automation tool for desktop, browser, and API testing."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"The solution is mainly stable."
"The most valuable feature is the integration with Azure DevOps."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"It allows us to test both desktop and web applications."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA."
"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot."
"I would like to see clearer visibility."
"We are struggling to do local testing."
"Connectivity can sometimes mar the testing experience."
"There is some stability issue in the product, making it in areas where improvements are required."
"The solution is slow."
"I would like for there to be more integration with BrowserStack and other platforms."
"Sauce Labs' dashboard could be improved by adding more filters and allowing more customization options. There was one instance where the dashboard on the Sauce Labs UI didn't meet our requirements, so we had to use the Sauce Labs API to create some apps and dashboards on our own. The API endpoints could be a little more robust and customizable."
"Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers."
"Progress towards reducing application testing time can be made."
"We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available."
"I may not know what should be improved on the platform, but I think it could offer a greater variety of testing solutions. I know there might be competing solutions that cover more things I'm unaware of, and it could expand a bit more. We've done a lot of automated testing scenarios, and that's all the rage these days, so I think Sauce Labs could look at potential ways to improve and cover other scenarios."
"Latency, due to Sauce Labs being a cloud-based solution, has been a concern. We work in different continents and countries, but last time I checked, Sauce Labs was only offering two data centers, one in the EU and another in the US. If you're not in either of those two places, you would have latency and issues running your test cases."
"Unable to segregate reports for tests that are currently being developed, and might not be returning useful results."
"We had some specific features that we opened tickets on, although they were not earth-shattering. For example, the way the menus scroll could be improved because it does not have a bar, the way that people are used to, where you can move up and down."
"There could be API interfaces with this tool."
"Increased performance with less memory and CPU usage."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"One notable drawback is the absence of native integration with Git."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"The licensing costs are a little bit high and should be reduced."