We performed a comparison between Auth0, Keeper, and OneLogin by One Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It has improved our organization by providing login authentication for a mobile app."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"It is easily connected and easy to put our app in single sign-on."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"We can access our sign-ins and passwords on up to five devices per user. This means I can access a given site and my login and password for that site from my home and office computers as well as my phone and iPad."
"The possibility of assigning information to different groups and individuals has been the most valuable."
"Chrome extension and app."
"Stronger passwords are being used across the board in our organization."
"I like a couple of things about this solution. Being able to share passwords with other people is valuable. You can see if the information is out on the dark web and whether you have weak passwords and the last time they were changed. You could also have the 2FA or MFA codes embedded in the application so that you don't have to use your phone or any other 2FA device, which is something very important."
"Keeper was user-friendly."
"It saves us from duplicating passwords for different accounts."
"Keeper Bridge."
"Ease of integration with AD."
"The solution's ability to save and manage of all my passwords is great."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"OneLogin is efficient."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"The solution allows the user to search logs based on a specific time."
"The price modelling is a bit confusing on the site and can be costly."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"There could be easy integration with IoT devices for the product."
"This is a costly solution and the price of it should be reduced."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"The product could use a more flexible administration structure"
"The Management API could be improved so it's easier to get user information."
"Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities."
"Needs to improve KeeperFill on iOS."
"Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs"
"Keeper does not provide password management for mobile apps."
"The user experience and the mobile app could be improved."
"API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage."
"They could possibly add a pre-designed contact feature that would work similar to a cell phone contact feature."
"I would add a category for personal documents or photos of ID cards."
"having a RESTful implementation instead of RPC would have been more desirable."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"The tool must be made more robust."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
