We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
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"You will get the best price if you get a single global deal."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"Pricing and licensing is based on the requirements."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
The core of server management, iBMC, uses the Hi1710 BMC chip developed by Huawei to provide refined management and control for servers. iBMC adopts multiple innovative technologies and maximizes RAS features — all to improve server reliability, availability, and serviceability.
ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.
It offers a wide range of features including data collection, visualization, and reporting.
With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.
Sample Customers
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ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
1. IBM
2. Dell
3. Cisco
4. HP
5. Oracle
6. Microsoft
7. Amazon
8. Google
9. Facebook
10. Twitter
11. LinkedIn
12. Netflix
13. Adobe
14. VMware
15. Salesforce
16. SAP
17. Intel
18. AT&T
19. Verizon
20. T-Mobile
21. Vodafone
22. Ericsson
23. Nokia
24. Siemens
25. General Electric
26. Honeywell
27. Philips
28. Sony
29. Samsung
30. LG
31. Panasonic
32. Toshiba