We performed a comparison between Dynatrace, Google Cloud's operations suite (formerly Stackdriver), and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads."
"With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too."
"I can review behaviors, trending issues, and resolve issues before they impact our clients."
"The benefit for our company is that we have one direction and one main solution."
"It is our main SaaS monitoring and alerting solution, and it allows us to identify many problems that we would miss if we did not have a comprehensive monitoring solution."
"The User Sessions Query language has definitely been the most helpful with its key user actions and user session properties. Using those together, that has completely transformed how we're able to identify customers and their problems on our site. It has made a very big impact over the year."
"UEM (User Experience Management) is an optional feature that we acquired and use a lot. It provides indicators from the customer's browser, reflecting more precisely on what our internal users are experiencing."
"Dynatrace covers the important tiers and allows us to quickly find trends and root causes in all our critical application lifecycle steps"
"We find the solution to be stable."
"It's easy to use."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"Google's technical support is very good."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"Provides visibility into the performance uptime."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
More Google Cloud's operations suite (formerly Stackdriver) Pros →
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
"The product integrates with Remedy."
"It's good at monitoring system-specific things like ports, services."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"This solution needs more powerful database monitoring capabilities."
"Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers."
"We would like to see: * More Integration with cloud services * Simplified licensing * Single pane of glass view * Simplified reporting I* ntegration with ServiceNow and PagerDuty"
"Monitoring asynchronous code requires manual instrumentation (most of the time)."
"A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away."
"I find it is very difficult to train someone in using this application. As amazing as it can be, the learning curve is extensive."
"There continues to be some opportunity to expose the infrastructure from a broader reporting standpoint. Overall, the opportunity is in the reporting capability and the ability to more flexibly expose or pivot the data for deeper analysis. Oftentimes, the solution is good at looking narrowly at information, but when you want to broaden that perspective, that's where the challenges come in. At this point, it requires the export of data to external systems to do this."
"Some of the APIs and integrations are a bit tougher than others to integrate."
"It could be even more automated."
"Lacking sufficient operations documentation."
"It is difficult to estimate in advance how much something is going to cost."
"It could be more stable."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"The logging functionality could be better."
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
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"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
More Google Cloud's operations suite (formerly Stackdriver) Pricing and Cost Advice →
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
