We performed a comparison between Accedian Skylight, Broadcom DX Application Performance Management, and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"JVM memory monitoring and connection pool monitoring are valuable features."
"Enables me to monitor multiple servers, applications, resources, and users"
"The feature that I have found the most valuable is its user interface."
"Service maturity when you can retrieve the normal metrics for every major aspect of each module and delivering this info to the correct eyes."
"I found the solution's end-to-end analysis and flexibility most valuable."
"WAS GC monitoring enhanced our application performance and DB SQL performance."
"Helps the development team to fine-tune and proactively manage the application."
"For the most part, we run constantly without any issue at this point because of APM."
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
"SolarWinds is a very stable platform compared to others on the market."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"The UI interface of Accedian Skylight could improve."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"This solution is expensive compared to some others."
"The technical support is very poor."
"I would like to see intelligence, deep intelligence or deep analytics."
"We enountered stability issues. They were mitigated by performance tuning within infrastructure."
"It should be easier to install or set everything up. "
"Dashboards need to be improved in order to make them self-explanatory."
"I would like them provide more guidance on specific tuning of monitoring options to avoid unacceptable overhead."
"I think as we're all moving forward to automated deployments, it'd be nice to have that out-of-the-box with this product."
"Issue resolution needs to be faster, rather than having users wait for the next release for issues to be fixed."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
"When you implement SolarWinds on a larger scale my customers complain about the speed."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"A lot of times, we have to do a lot of manual cleanups."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
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