We performed a comparison between Accedian Skylight, Dynatrace, and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The response times, with the performance, are really interesting too, where you can see the packet loss."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"The performance of Accedian Skylight is better than other vendors."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"Dynatrace's power lies in its ability to inspect and chart transactions, and draw the PurePath tree. The parameters of the requests and methods can be selected to access the necessary information for efficient analysis."
"Never seen anything so complex be so simple to install."
"I am able to customize my dashboard based on the test requirement and it helps me to focus on the area that really needs close monitoring."
"We use it to monitor over a 1000 servers in AWS."
"End-to-end visibility of the applications, since we have them instrumented. Understanding where the hotspots are in the applications."
"Overall, it has provided improved stability to our system both within prod and non-prod environments."
"Real-time information allows us to proactively tackle an issue before it affects our clients."
"The most valuable feature the solution offers right now is the PurePath. When we see a web request, and something failing, we can drill down using PurePath."
"I adore the NTA module that provides deep details on ingress/egress traffic for any interface. With a few clicks, you can correlate who is accessing what and when, beside the bandwidth consuming applications/users."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"The more valuable feature of this solution is the Exchange feature."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"This solution is expensive compared to some others."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"The Accedian Skylight user interface still has room for improvement."
"I haven't had a chance to go through all of it, but I would like to see the ability, from an administrative standpoint, for it to collect statistics. I want to be able to see the servers that the agents are installed on. I want it to be able to start doing collections for me by platform: How many Linux servers do I have? How many Windows servers do I have? Statistically give me the information of how things are performing, but I want that in a dashboard, where I can look at a dashboard and I can look at a section. So the ability for me to drill down will make it easier for me."
"I would like to see internal synthetic tests in the next release, which is already on the roadmap."
"Documentation is slightly in error as far as directory set ups and guidance. We came to our own solution for distributing the disk loads."
"We are still struggling a bit with finding an answer quickly."
"It would be nice to get the AI piece into AppMon."
"We sometimes have to run plugins on docker containers."
"We would like to see more external tool integration, which is critical for us."
"One thing that I would like to see is for companies like us - large AppMon customers that have a lot of presence in AppMon, a lot of manually configured things and customizations - would be something that would help us be able to make that journey more easily, the transition from to AppMon to Dynatrace."
"A lot of times, we have to do a lot of manual cleanups."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"One area that could benefit from improvement is its performance"
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"The product needs to reduce its price."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"I think they need to make reporting easier and more simple & dynamic."
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