OpenText ALM / Quality Center vs OpenText Silk Central vs Zephyr Enterprise comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText ALM / Quality Center, OpenText Silk Central, and Zephyr Enterprise based on real PeerSpot user reviews.

Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools.
To learn more, read our detailed Test Management Tools Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Test Execution (Test Lab): This allows us to track our manual tests with date and time and enter actual results and screenshots.""Integration with other HPE products.""ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements.""It is stable and reliable.""You can maintain your test cases and requirements. You can also log the defects in it and make the traceability metrics out of it. There are all sorts of things you can do in this. It is not that complex to use. In terms of user experience, it is very simple to adopt. It is a good product.""We are able to use Micro Focus ALM Quality Center for test management, defect management, test process, test governance activities, and requirement management. We are able to achieve all of this, the solution is very useful.""Being able to manage tests as this is something very difficult to find in other products.""Reporting was the main thing because, at my level, I was looking for a picture of exactly what the coverage was, which areas were tested, and where the gaps were. The reporting also allowed me to see test planning and test cases across the landscape."

More OpenText ALM / Quality Center Pros →

"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."

More OpenText Silk Central Pros →

"It has 90% of the basic features you need without having to pay a lot of extra money.""It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management.""Zephyr Enterprise is a stable solution.""It has integration with test automation tools.""We use the solution for test case management.""The solution does its job well.""If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."

More Zephyr Enterprise Pros →

Cons
"One drawback is that ALM only launches with the IE browser. It is not supporting the latest in Chrome... It should be launched for all of the latest browsers.""The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system.""When it came to JIRA and Agile adoption, that was not really easy to do with ALM. I tried, but I was not able to do much on that... There is room for improvement in the way it connects to and handles Agile projects.""We would like to have support for agile development.""I'd like to see the concept of teams put into it.""The QA needs improvement.""The Agile methodology is now being used across all the organizations, but in this solution, we don't have a dashboard like Jira. In Jira, you can move your product backlogs from one space to another and see the progress, that is, whether a backlog is in the development stage or testing stage. Micro Focus ALM Quality Center does not have this feature. It is typically very straightforward. You just execute the test cases from it, and you just make them pass, fail, or whatever. They can also improve its integration with Jira. The browser support needs to be improved in this because it supports only Internet Explorer as of now. It does not have support for Firefox, Chrome, Safari, or any other browser. There are also some performance issues in it. Let's say that you are doing the testing, and you found something and are logging the defect. When you try to attach several or multiple screenshots with the defect, it slows down, which is a very common problem people face. I would like them to include a functionality where I am able to see the reports across all the projects. When you have multiple projects, being a manager, I would like to see the reports across all the projects. Currently, there is no single sign-on through which we can get all the information at one place. You need to log into it project-wise. If you have ten projects, you can't view the information in one dashboard.""Defect ageing reports need to be included as built-in."

More OpenText ALM / Quality Center Cons →

"We would also like to manage the integration testing end-to-end."

More OpenText Silk Central Cons →

"Security needs improvement to protect customer information better.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""We faced some errors while uploading the test cases.""We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility.""We would like support for the agile and behavior-driven development (BDD) approaches.""Zephyr Enterprise needs to redesign the reporting.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""Creating better default varieties of reporting would make the product much better and more popular."

More Zephyr Enterprise Cons →

Pricing and Cost Advice
  • "I'd rate the pricing as 3/10 as it's very expensive."
  • "If you have more than five users, a concurrent licensing model should be considered."
  • "For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
  • "The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
  • "HPE has one of the most rigid, inflexible, and super expensive license models."
  • "Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
  • "Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
  • "I feel that the licenses are expensive. ​"
  • More OpenText ALM / Quality Center Pricing and Cost Advice →

  • "The cost of this tool, in terms of licensing, is not large."
  • More OpenText Silk Central Pricing and Cost Advice →

  • "DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
  • "It costs a couple of thousand dollars for a little more than 125 users, per month."
  • More Zephyr Enterprise Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.
    765,386 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the… more »
    Top Answer:The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into… more »
    Top Answer:It was expensive for us. For the first two weeks, we had to employ people now and then as the system needed to be more… more »
    Ask a question

    Earn 20 points

    Top Answer:We faced some errors while uploading the test cases. The error was not clear. We did not know what the error was.
    Top Answer:We use the solution for test case management.
    Ranking
    1st
    Views
    3,859
    Comparisons
    1,683
    Reviews
    17
    Average Words per Review
    424
    Rating
    7.4
    20th
    Views
    331
    Comparisons
    226
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    4th
    Views
    3,394
    Comparisons
    1,741
    Reviews
    3
    Average Words per Review
    187
    Rating
    8.0
    Comparisons
    Also Known As
    Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
    Micro Focus Silk Central, Borland Silk Central, Silk Central
    SmartBear Zephyr
    Learn More
    Overview
    OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.
    Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.

    Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

    Zephyr Enterprise Features

    Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

    • Visual dashboards
    • One-click integration
    • Multi Jira instance
    • Scalability
    • Third-Party Integrations
    • Reporting & Statistics
    • Data Import/Export
    • Data Visualization
    • User Management
    • Move & Copy
    • Software Testing Management
    • Requirements-Based Testing
    • Industry-strength scalability
    • Documented APIs
    • Regular maintenance and upgrades

    Zephyr Enterprise Benefits

    There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

    • Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.
    • Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.
    • Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.
    • Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.

    • Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

      Reviews from Real Users

      Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

      A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

      Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
    Sample Customers
    Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
    AmBank Group, Krung Thai Computer Services, Deakin University
    Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider13%
    Insurance Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization53%
    Financial Services Firm9%
    Computer Software Company6%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm25%
    Transportation Company25%
    Manufacturing Company13%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm15%
    Manufacturing Company8%
    Government5%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise57%
    Large Enterprise37%
    REVIEWERS
    Midsize Enterprise30%
    Large Enterprise70%
    REVIEWERS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    Buyer's Guide
    Test Management Tools
    March 2024
    Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools. Updated: March 2024.
    765,386 professionals have used our research since 2012.