CyberArk Privileged Access Manager vs Delinea Privileged Access Service vs TSFactory RecordTS comparison

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Executive Summary

We performed a comparison between CyberArk Privileged Access Manager, Delinea Privileged Access Service, and TSFactory RecordTS based on real PeerSpot user reviews.

Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM).
To learn more, read our detailed Privileged Access Management (PAM) Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The fact that I can put my vault here in a central location on one net for example, and I'll have a CPM in California, a CPM in Texas, a CPM in New York, a CPM in Florida, and actually be able to grow with my company and not necessarily have to continue to grow my vault until I get to a certain number accounts - yet I can still manage everything across the country, if not the world - I love that. I love the flexibility and the capability of being able to pull those components out.""It helps our customers in their software requirement imports.""It is a robust product.""Central Password Manager is useful for agentless automated password management through AD integration as well as endpoints for different devices.""The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task.""The key aspects of privileged access management are being able rotate passwords, make sure someone is accountable, and tie it back to a user (when the system is being used).""You can gradually implement CyberArk, starting with more easily attainable goals.""It is a single tool that isolates possible kinds of malware. You get lateral movement blocking and auditing information, e.g., you know who is doing what. You are getting protections from the service as well as a useful environment. All your admins can easily go in and out of your company while accessing your servers in a secure way, even if they are working abroad."

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"This is a cloud-based application, which makes it very easy to deploy.""The vault and auditing capabilities are the most valuable feature because they include multiple reports that allow us to create our own reports.""There are benefits in the security realm. We use Delinea at an enterprise level. I imagine there are productivity gains, but moreover, it's the security. We don’t enable staff to see the passwords of boxes but it's all being tracked and logged now.""The most valuable feature is the author's discovery of assets.""The solution is flexible.""The most valuable feature of Delinea Privileged Access Service is we can use the server as a jump host. It is simple to manage the accounts on the system.""Delinea Privileged Access Service's UI part was very user-friendly for secure credential storage and management.""The privileged account management feature is what I like most."

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"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."

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Cons
"The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time.""As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes.""When something comes out, it's generally airtight and works as advertised. However, sometimes they are a little bit slow to keep up with what's coming out. In 2017, for example, they released support for Windows Server 2016, which had been out for a year or so.""It can be integrated with other systems, but it is not easy to integrate. It takes too long to integrate it. Its integration should be easier and simpler.""It can be made user-friendly, in the sense of the console is pretty outdated.""The major pain point that we have is the capacity of CyberArk due to the sheer volume of NPAs that we are managing. We are a large organization and we have hundreds of thousands of non-personal accounts to manage. We have already found out that there are certain capacity limitations within CyberArk that might introduce performance issues. From my perspective, something that would be valuable would be if the vault could hold more passwords and be more scalable.""Report creation could be improved. The policies could be more customized.""Its pricing is a big challenge here. When it started, the product came in at a very low cost. Now, they are the leaders in the market, so the cost has grown and is quite huge."

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"I would like for there to be a suitable solution to deploy a low-spec version for desktop password management to all our staff.""The pricing and presence could be improved.""The initial setup is a bit complex.""The integration with sync could be improved.""With Delinea Privileged Access Service, when installing the identity connectors to configure with AD, the configuration was not happening properly.""There needs to be a notification when a password is near expiration.""Although the interface is intuitive, it could be a little more user-friendly.""Enhancing the solution by incorporating additional features to make it comprehensive would be beneficial. It would be more convenient to have a complete package solution that consolidates all the features in one place, making it easier to manage. Currently, I am required to access two separate servers for reports, which could be avoided if all the necessary features were available in a single location. This would be highly advantageous for managing everything effectively."

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"A built in utility that alerts when connections are made, either via RDP or ICA."

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Pricing and Cost Advice
  • "Pricing and licensing depend on the environment."
  • "It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
  • "It can be an expensive product."
  • "Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
  • "The cost is high compared to other products."
  • "CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
  • "Our risk is definitely significantly lower. Also, our resources are low."
  • "If you are looking at implementing this solution, buy the training and go to it."
  • More CyberArk Privileged Access Manager Pricing and Cost Advice →

  • "It is sad that people with a limited budget won't be able to afford it."
  • "The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
  • "The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
  • "In addition to the license fees, we have to pay for the server and admin fees."
  • "The price of Delinea Privileged Access Service is average compared to its competitors."
  • "The solution is priced too high, so I rate its pricing a nine out of ten."
  • "The price is cheap if I compare Delinea Privileged Access Service with other products."
  • More Delinea Privileged Access Service Pricing and Cost Advice →

  • "We went with subscription licensing. It paid off big time for us as we installed the V.3, and just received V.4 without paying for the upgrade."
  • More TSFactory RecordTS Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to… more »
    Top Answer:The product is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short… more »
    Top Answer:Delinea Privileged Access Service's UI part was very user-friendly for secure credential storage and management.
    Top Answer:The price is cheap if I compare Delinea Privileged Access Service with other products. From an improvement perspective… more »
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    Also Known As
    CyberArk Privileged Access Security
    Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
    Learn More
    Delinea
    Video Not Available
    TSFactory
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    Overview

    CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

    CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

    Benefits of CyberArk Privileged Access Manager

    Some of CyberArk Privileged Access Manager’s benefits include:

    • The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
    • The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
    • The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

    Reviews from Real Users

    CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

    PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

    Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

    Delinea Privilege Service provides all of your IT administration teams with secure, granular access to infrastructure regardless of location, and without the hassles of a VPN.
    Secure browser-based access Authorized IT users launch management sessions for resources directly from the Privilege Service portal. Sessions use SSH and RDP protocols, and are always protected end-to-end.

    Access across organizational boundaries Privilege Service enables you to authenticate your IT users through Active Directory, LDAP Cloud Directory, or Google G Suite
    Directory. You can use one or any combination of these identity stores to grant granular access to employees, business partners and outside vendors.

    Grant access to specific resources Unlike a VPN, Privilege Service enables you to grant access to
    resources on a on a per-resource basis. This means that you can easily give your internal IT admins access to as much of your infrastructure as necessary, while limiting access by an outsourced
    team to only the servers and network hardware their business role or IT function requires.

    Access from any location Your IT admins can log in and securely access resources from any location that can reach the Privilege Service. For user logins outside the corporate network, you can require Delinea's built-in multi-factor authentication for security stronger than a user name and password.

    Security and Compliancy Assistance

    Recording sessions allows you to monitor access to files or programs that contain sensitive or confidential information; for example financial data, customer information, or personnel records. This information can be used to confirm you are meeting compliancy and security requirements.

    Built for the Cloud and Virtualized Environments

    From the ground up, RecordTS was designed to work in hosted environments, making it a tightly integrated solution to monitor remote access to your cloud infrastructure. RecordTS works well with VMware, Hyper-V, XenServer and other virtual hosting environments built on Windows Server and Workstation virtual machines.

    High Reliability Architecture

    In the event your network or database become unstable, your session data will be buffered and stored locally until stability can be restored. There are internal mechanisms (drain mode) to accommodate controlled, graceful system reboots as well as support for session reliability and quick start so users are not left waiting to reconnect to their active sessions.

    Enterprise Design for Scalability

    Whether you are recording one machine or ten thousand, RecordTS can handle the job. With its robust distributed, centrally managed architecture, deploying session recording to a large infrastructure is as simple as 1-2-3.

    Sample Customers
    Rockwell Automation
    Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
    BASF, Cerner, Covance, Credit Suisse, Fiserv, GE Healthcare, ING, International Culinary Center, Mitsubishi, Shell, Siemens, Swift, Spectrum, Tyson
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company13%
    Insurance Company12%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization29%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Computer Software Company11%
    Manufacturing Company8%
    Government7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise37%
    Large Enterprise48%
    REVIEWERS
    Small Business50%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise16%
    Large Enterprise65%
    No Data Available
    Buyer's Guide
    Privileged Access Management (PAM)
    March 2024
    Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM). Updated: March 2024.
    765,386 professionals have used our research since 2012.