We performed a comparison between Delinea Privileged Access Service, TSFactory RecordTS, and UserLock based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The reporting is excellent."
"The solution provides secure access to environments."
"The solution is flexible."
"Delinea Privileged Access Service's UI part was very user-friendly for secure credential storage and management."
"The most valuable feature is the author's discovery of assets."
"The vault and auditing capabilities are the most valuable feature because they include multiple reports that allow us to create our own reports."
"The most valuable feature of Delinea Privileged Access Service is we can use the server as a jump host. It is simple to manage the accounts on the system."
"There are benefits in the security realm. We use Delinea at an enterprise level. I imagine there are productivity gains, but moreover, it's the security. We don’t enable staff to see the passwords of boxes but it's all being tracked and logged now."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The initial setup is a bit complex."
"There needs to be a notification when a password is near expiration."
"The integration with sync could be improved."
"Although the interface is intuitive, it could be a little more user-friendly."
"This solution needs better integration with third-party solutions because their ability to support other tools is very weak."
"The pricing and presence could be improved."
"I would like for there to be a suitable solution to deploy a low-spec version for desktop password management to all our staff."
"Enhancing the solution by incorporating additional features to make it comprehensive would be beneficial. It would be more convenient to have a complete package solution that consolidates all the features in one place, making it easier to manage. Currently, I am required to access two separate servers for reports, which could be avoided if all the necessary features were available in a single location. This would be highly advantageous for managing everything effectively."
"A built in utility that alerts when connections are made, either via RDP or ICA."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
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