Delinea Privileged Access Service vs TSFactory RecordTS vs UserLock comparison

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Delinea Logo
1,178 views|748 comparisons
87% willing to recommend
TSFactory Logo
124 views|64 comparisons
100% willing to recommend
IS Decisions Logo
1,290 views|931 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Delinea Privileged Access Service, TSFactory RecordTS, and UserLock based on real PeerSpot user reviews.

Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM).
To learn more, read our detailed Privileged Access Management (PAM) Report (Updated: March 2024).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The reporting is excellent.""The solution provides secure access to environments.""The solution is flexible.""Delinea Privileged Access Service's UI part was very user-friendly for secure credential storage and management.""The most valuable feature is the author's discovery of assets.""The vault and auditing capabilities are the most valuable feature because they include multiple reports that allow us to create our own reports.""The most valuable feature of Delinea Privileged Access Service is we can use the server as a jump host. It is simple to manage the accounts on the system.""There are benefits in the security realm. We use Delinea at an enterprise level. I imagine there are productivity gains, but moreover, it's the security. We don’t enable staff to see the passwords of boxes but it's all being tracked and logged now."

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"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."

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"The most valuable features are two-factor authentication and real-time logon monitoring.""We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."

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Cons
"The initial setup is a bit complex.""There needs to be a notification when a password is near expiration.""The integration with sync could be improved.""Although the interface is intuitive, it could be a little more user-friendly.""This solution needs better integration with third-party solutions because their ability to support other tools is very weak.""The pricing and presence could be improved.""I would like for there to be a suitable solution to deploy a low-spec version for desktop password management to all our staff.""Enhancing the solution by incorporating additional features to make it comprehensive would be beneficial. It would be more convenient to have a complete package solution that consolidates all the features in one place, making it easier to manage. Currently, I am required to access two separate servers for reports, which could be avoided if all the necessary features were available in a single location. This would be highly advantageous for managing everything effectively."

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"A built in utility that alerts when connections are made, either via RDP or ICA."

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"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process.""The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."

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Pricing and Cost Advice
  • "It is sad that people with a limited budget won't be able to afford it."
  • "The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
  • "The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
  • "In addition to the license fees, we have to pay for the server and admin fees."
  • "The price of Delinea Privileged Access Service is average compared to its competitors."
  • "The solution is priced too high, so I rate its pricing a nine out of ten."
  • "The price is cheap if I compare Delinea Privileged Access Service with other products."
  • "The pricing is moderate."
  • More Delinea Privileged Access Service Pricing and Cost Advice →

  • "We went with subscription licensing. It paid off big time for us as we installed the V.3, and just received V.4 without paying for the upgrade."
  • More TSFactory RecordTS Pricing and Cost Advice →

  • "You will be hard-pressed to find better pricing."
  • More UserLock Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short… more »
    Top Answer:The solution provides secure access to environments.
    Top Answer:The pricing is moderate. The product is not expensive compared to CyberArk.
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    Ranking
    Views
    1,178
    Comparisons
    748
    Reviews
    4
    Average Words per Review
    443
    Rating
    8.0
    6th
    Views
    124
    Comparisons
    64
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    11th
    Views
    1,290
    Comparisons
    931
    Reviews
    1
    Average Words per Review
    506
    Rating
    10.0
    Comparisons
    Also Known As
    Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
    Learn More
    Delinea
    Video Not Available
    TSFactory
    Video Not Available
    Overview

    Delinea Privilege Service provides all of your IT administration teams with secure, granular access to infrastructure regardless of location, and without the hassles of a VPN.
    Secure browser-based access Authorized IT users launch management sessions for resources directly from the Privilege Service portal. Sessions use SSH and RDP protocols, and are always protected end-to-end.

    Access across organizational boundaries Privilege Service enables you to authenticate your IT users through Active Directory, LDAP Cloud Directory, or Google G Suite
    Directory. You can use one or any combination of these identity stores to grant granular access to employees, business partners and outside vendors.

    Grant access to specific resources Unlike a VPN, Privilege Service enables you to grant access to
    resources on a on a per-resource basis. This means that you can easily give your internal IT admins access to as much of your infrastructure as necessary, while limiting access by an outsourced
    team to only the servers and network hardware their business role or IT function requires.

    Access from any location Your IT admins can log in and securely access resources from any location that can reach the Privilege Service. For user logins outside the corporate network, you can require Delinea's built-in multi-factor authentication for security stronger than a user name and password.

    Security and Compliancy Assistance

    Recording sessions allows you to monitor access to files or programs that contain sensitive or confidential information; for example financial data, customer information, or personnel records. This information can be used to confirm you are meeting compliancy and security requirements.

    Built for the Cloud and Virtualized Environments

    From the ground up, RecordTS was designed to work in hosted environments, making it a tightly integrated solution to monitor remote access to your cloud infrastructure. RecordTS works well with VMware, Hyper-V, XenServer and other virtual hosting environments built on Windows Server and Workstation virtual machines.

    High Reliability Architecture

    In the event your network or database become unstable, your session data will be buffered and stored locally until stability can be restored. There are internal mechanisms (drain mode) to accommodate controlled, graceful system reboots as well as support for session reliability and quick start so users are not left waiting to reconnect to their active sessions.

    Enterprise Design for Scalability

    Whether you are recording one machine or ten thousand, RecordTS can handle the job. With its robust distributed, centrally managed architecture, deploying session recording to a large infrastructure is as simple as 1-2-3.

    Two Factor Authentication & Access Management for Windows Active Directory.

    UserLock helps administrators to manage and secure access for every user, without obstructing employees or frustrating IT.

    Two Factor Authentication on Windows logon, RDP, IIS and VPN connections. UserLock supports 2FA using authenticator applications which include Google Authenticator, Microsoft Authenticator and LastPass Authenticator, or programmable hardware tokens such as YubiKey and Token2.

    Single Sign-On: Secure and frictionless access to Microsoft 365 and other Cloud Applications, using on-premise Active Directory credentials.

    Access Restrictions: Using the contextual information around a user’s logon, UserLock will authorize, deny or limit how a user can access the network, once authenticated.

    Access Monitoring: Track and alert on all users’ logon and logoff activity in real-time. Interact remotely with any session and respond to login behavior. 

    Access Auditing: Record and report on all user connection events to provide a central audit across the whole network.

    Sample Customers
    Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
    BASF, Cerner, Covance, Credit Suisse, Fiserv, GE Healthcare, ING, International Culinary Center, Mitsubishi, Shell, Siemens, Swift, Spectrum, Tyson
    Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Computer Software Company11%
    Manufacturing Company8%
    Government7%
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company11%
    Government10%
    Financial Services Firm9%
    Construction Company8%
    Company Size
    REVIEWERS
    Small Business50%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise16%
    Large Enterprise64%
    No Data Available
    VISITORS READING REVIEWS
    Small Business40%
    Midsize Enterprise13%
    Large Enterprise48%
    Buyer's Guide
    Privileged Access Management (PAM)
    March 2024
    Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM). Updated: March 2024.
    768,246 professionals have used our research since 2012.