We performed a comparison between IBM FileNet, M-Files, and Microsoft OneDrive based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow."
"One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."
"I would say the workflow is pretty good. Also, the flexibility of being able to create custom objects with a lot of domain-specific attributes that we follow."
"It allows for multiple people to access content simultaneously."
"The natural interpolatability with IBM Datacap, that is a key component of our solution, as well as with BPM, and WebSphere Portal. That's why we prefer FileNet instead of some other, less world-class solution."
"It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access."
"The most valuable feature for me is the possibility to share and to collaborate, the possibility to connect FileNet with many other IBM products as well. It helps avoid the possibility of creating "island applications." We have an ecosystem where everything can be interconnected."
"We have probably cut out at least 40 percent of what the work process was by easing out that whole distribution of paper."
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"One of the good features is that the users are not even aware that they're using it."
"It is free if you use Microsoft Office 365."
"It gives you access to important files from virtually anywhere."
"The feature that I have found the most valuable is that Microsoft OneDrive works with any Enterprise Cloud Solutions Office app. You can edit a document on the cloud, share documents with your colleagues, and monitor changes. You can access your work almost anywhere. You can also sync Microsoft OneDrive with your workstation so that whatever you are working on gets automatically backed up to the cloud at regular intervals. So even if your system crashes, you still have a copy of your documents in the cloud, which I found very useful."
"They have support for integration with a lot of tools."
"The stability of Microsoft OneDrive is very good, it is reliable. There were multiple instances where I had lost my valuable data on hard drives in several other places. However, with Microsoft OneDrive, I've never lost a single file."
"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."
"It's quite easy to use and then of course it is quite well integrated to the rest of Office 365."
"Needs a better administration tool."
"I would like to see expanded search features, like content search."
"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."
"It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching."
"Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document."
"We do have some individuals that do need to come up to speed on it technically, and the only onsite training for Case Manager is in Europe, there is not a lot of US-based training. So they have to do all their training online rather than being able to go and have a good bootcamp-style training somewhere nearby."
"One of the things I know is a bit of a challenge for them - because I know that it lives on top of FileNet, so it's not necessarily living on top of a relational database, per se - is that we also are using it as our system of record for our language management and our language definitions. I know that that was a little bit of a challenge, just because of the underlying architecture."
"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."
"The integration with other products needs to be improved."
"The solution has sub-folders, which are visible to various team members. If you want to ensure the information is private, you would need to have a certain level of seniority in the office."
"The initial setup is a bit clunky."
"The user interface could be a little more intuitive."
"It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth."
"Recent functionality changes have actually made the product more confusing to use."
"I would advice not storage sensitive information since it could be prone to hacking."
"The initial setup is not easy."
"No one gets an alert when files are deleted."
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