We performed a comparison between CyberArk Identity, Okta Workforce Identity, and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."The initial setup of CyberArk Identity was straightforward."
"I found the solution to be stable."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"CyberArk Identity is a mature product."
"It is a very stable solution."
"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"It's easy to use and straightforward."
"It offers very helpful support. The technical team is very helpful."
"The product requires very little maintenance."
"It offers more platform support, like Apple, Android, and Microsoft."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It is easy to use."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"The VPN we are using is good and working quite well."
"It's a good tool. It's pretty straightforward."
"They could improve their UI and make everything more user-friendly."
"They can include the Mobile Device Management (MDM) feature."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"We would like to see an improvement in the ability to manage mobile devices."
"The OpenID features could improve in CyberArk Identity."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The solution can be quite expensive."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"We experienced some technical glitches that need to be resolved."
"The product does not offer enough integration capabilities."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"The integration with third-party tools needs to be improved."
"Application updates are lacking. Customer support needs to be improved."
"The training is too costly."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"It is challenging to use when installing a new version."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"Geofencing needs improvement."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
