We performed a comparison between CyberArk Identity, Fortinet FortiAuthenticator, and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"CyberArk Identity is a mature product."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The initial setup is straightforward. It takes me up to an hour and a half."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The web feature is quite versatile. It serves as the sole server authenticator and is valuable not only with FortiGate products but also within the entire Forti system, making it highly useful for me."
"It is very stable. We have never had any issues with this solution."
"The initial setup is very easy."
"The two-step authentication provides a higher level of security."
"The most valuable features of Fortinet FortiAuthenticator are easy to configure, secure, and the application has good performance."
"The feature I value the most is the one-time passwords because it helps to authenticate users so you know the timing of their usage."
"I appreciate its ability to provide multi-factor authentication, but it's primarily focused on this function."
"Valuable features include the robust SSO features, when you have more complicated authentication within an organization. We can mix AD, Radius, Portal, SSO Portals (Google, etc.), and build our own environment. It is very flexible."
"Ease of use is very good, for administrating it. It's very well known."
"You can quickly deploy the entire product with a basic config within couple of hours."
"We almost never have outages nor see slowdowns."
"It's agent-based. It's convenient to deploy and integrate."
"It's quite scalable."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"They could improve their UI and make everything more user-friendly."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"The OpenID features could improve in CyberArk Identity."
"The user interface could be improved."
"The solution could be easier to use and I found it to be very complex involving many steps."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"I'm not sure what needs improvement. It is a good platform."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"There are some protocols, such as SHA and SHA-2, that are not supported."
"I don't have any issues with this solution, but it may need a better, more user-friendly interface or better design of the platform."
"The technical support team is bad."
"The only way the solution could be improved is if it were cheaper."
"We have issues with HA (high availability). These should be addressed in future releases."
"Lacks a simplified two-factor authentication process."
"Fortinet FortiAuthenticator's initial setup process could be easier."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"The GUIs are not very clear, especially when integrating with other products from CA."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"I'd like to see a rework of the user directory configuration."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"We are finding some compatibility issues. We're still working with CA on them."
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