We performed a comparison between CyberArk Identity, Fortinet FortiAuthenticator, and Keeper based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"CyberArk Identity is a mature product."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The initial setup of CyberArk Identity was straightforward."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."
"It keeps track of users and their IPs no matter where they are in the network. When users roam, we don't have to worry about not mapping them to an IP."
"The initial setup of Fortinet FortiAuthenticator is easy."
"We have a perpetual license for 2FA."
"For someone concerned with multifactor authentication, I'm satisfied with the product."
"This is a scalable product."
"I appreciate its ability to provide multi-factor authentication, but it's primarily focused on this function."
"The two-step authentication provides a higher level of security."
"A useful solution for storing encryption keys, programming and developing a SaaS platform."
"Support is very quick to respond, and they have fixed any issues that I have had."
"It is nice to be able to use my Touch ID and have access to all my passwords in one place."
"Keeper Bridge."
"Can create folders for specific types of information (i.e., work, personal, and school)."
"The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind."
"Possibility to login using the fingerprint sensor on Android/iPhone."
"The possibility of assigning information to different groups and individuals has been the most valuable."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"We would like to see an improvement in the ability to manage mobile devices."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"More integrations would be better."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"I'm not sure what needs improvement. It is a good platform."
"The OpenID features could improve in CyberArk Identity."
"We had issues trying to integrate the keys properly during the initial setup."
"It would be helpful to receive a code by yourself for authentication instead of it registered to a phone."
"The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker. Slow integrations can be taken up/out if there was more automation."
"There are multiple areas that are in need of improvement. It is not a mature product."
"The only issue I encounter is that when not using FortiAuthenticator for an extended period, it's typical to encounter some obstacles in the configuration process that you need to address."
"I would like to see more security features in reference to identity login or identity identification."
"A better integration with other vendors."
"I would like to see integration and customization capabilities with the end-user portal to solve authentication issues with diverse implementation scenarios."
"Keeper does not provide password management for mobile apps."
"API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
"The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."
"I would like to see a way to store files and photos in the next update. If it already does this, I have yet to explore it."
"Its aesthetic needs improvement."
"The password rotation feature could be improved."
"Search functions are sometimes weird."