We performed a comparison between IBM Resilient, Palo Alto Networks Cortex XSOAR, and SECDO Platform based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response."As a whole, the product is stable...Technical support is very good."
"The solution is easy to use."
"It's really simple and has a flexible interface."
"It is a stable solution...It is a scalable solution."
"IBM Resilient is scalable."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The solution is simple to use and to integrate with IBM QRadar."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"They have a portal where you can find any kind of integration that you need."
"It has an extensive list of integrations that are available out of the box which makes it easy to start."
"The most valuable features are the orchestration because of the way in which it coordinates the loss from all the devices and it provides us with a high-level overview of the critical log information."
"The product’s stability is good."
"I am satisfied with the product overall."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"The solution is very reliable."
"It basically automates the entire alert investigation process."
"The ease of deployment is a valuable feature."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"The ability to analyze incidents needs to be improved in the solution."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The implementation could be a bit simpler."
"The tool needs to improve its documentation on license scripts."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"The response time of the support is an area of concern where improvements are required."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The solution should be made a bit cheaper."
"XSOAR could have more integration options."
"The user interface could be a bit better."
"The solution is very expensive."
"It is been decommissioned by Palo Alto."
"With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"Maybe the notifications setting could use a simpler setting."
"The price should be reduced in order to be more competitive in the market."
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