We performed a comparison between Acronis Cyber Protect, Carbonite Server, and KeyCloud Backup and Recovery based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."
"It's always stable. It's very good, useful, and user-friendly."
"The solution is stable and reliable."
"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."
"Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc."
"I've reimaged servers and been back up and running in exactly no time with the completely new hardware."
"Centralized management is valuable to us."
"The image backup and image restore features have been very beneficial to us."
"Technical support handled all our issues quickly and effectively."
"The efficiency and convenience are excellent."
"Easy verification of things is the most valuable feature."
"It seems reliable and easy to use."
"I find the BMR/image and the recovery pieces are valuable."
"The solution is a free engine to help work with the container."
"It does not slow down your computer or use a lot of resources as it works."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The most important features is that it provides consistent cloud-based backup."
"We have issues with the SQL databases which are a little shaky."
"If we could have a mass deployment option using Acronis, that would be helpful."
"We would always support better pricing."
"The support and documentation must be improved."
"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."
"It would be nice to have it on the cloud platform without using third-party equipment."
"The solution's error handling can be improved specifically for Linux errors."
"They do not yet have USB recovery but they are adding it in coming releases."
"The stability has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The Hyper-V backup has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"We backup a lot of information in a 24-hour period. It works fine. But there's always room for improvement on that."
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