We performed a comparison between Carbonite Server, KeyCloud Backup and Recovery, and Veeam Backup & Replication based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."I find the BMR/image and the recovery pieces are valuable."
"Technical support handled all our issues quickly and effectively."
"The solution is a free engine to help work with the container."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"It does not slow down your computer or use a lot of resources as it works."
"The solution is very stable."
"The efficiency and convenience are excellent."
"Easy verification of things is the most valuable feature."
"The most important features is that it provides consistent cloud-based backup."
"Veeam Backup Replication's most valuable features are the ease of use, good integration with others solutions, such as Oracle ERP, and by using the UI you can create and achieve operations you want to do."
"Veeam is quick, easy to work with, and its support for Microsoft products is good. They also provide adequate solutions for backing up Microsoft applications in the cloud, such as Office 365."
"The product could be improved if they wrote more PowerShell scripts for controlling Veeam."
"Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature."
"The most valuable feature of Veeam Backup & Replication is the ease of use."
"The solution works well in two different environments, whether it is on-premises, cloud, or a combination."
"The instant VM recovery feature is the most valuable. It is a very good tool for disaster recovery. It is also easy to manage."
"This product is user-friendly. The interface is easy to use."
"The stability has room for improvement."
"The Hyper-V backup has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"They do not yet have USB recovery but they are adding it in coming releases."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"In the next release I would like to see an improvement in the auto failover option."
"We backup a lot of information in a 24-hour period. It works fine. But there's always room for improvement on that."
"Occasionally, in the course of upgrading one's virtualization platform, the backup can be ruined."
"The SME that helped us with the implementation would probably have more insight because he used it way more than we have. We just use it for making sure that our backups are done daily, and the replications are being performed between sites. We haven't had any issues at all with it other than the fact that there is a slight process to acquire additional licenses if we want to expand our number of hosts. That's because it is based on the number of cores and threads that are used."
"The remote SQL server has had multiple sizing issues within the logs and SQL backup space and sharing with other database apps."
"We try to compare Veeam with other solutions because we are the operations. Then we can give the answers for improvement which is the specific additional system features that other solutions provide."
"During the initial setup especially, there's a bit of a learning curve."
"Additional executive summary reports for the entire infrastructure would be a nice to have."
"Add an archive option to support legal obligations."
"They need full cloud integration such that an on-premises backup can be offloaded to the cloud for storage."
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