We performed a comparison between D3 Security, ServiceNow Security Operations, and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response."It is an out-of-the-box automated integration with our 20 departments. We perform L1 LiveOps automatically through the portal."
"Reduces time to closure and closure metrics for vulnerabilities."
"My favorite feature is the application vulnerability scanner."
"The ease of use is great."
"It gives you the ability to bring data into the system. The workflows are out of the box, and it gives you the ability to auto-assign the incidents based on criteria and vulnerabilities."
"Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence."
"The solution is available over the cloud and is easy to manage."
"The "follow" feature is really good. If the user is not responding, there's an option to "follow". Just click on the button, and it will automatically trigger an email to the end user."
"The solution is stable."
"VMware Carbon Black Endpoint is a highly stable solution."
"We can access computers remotely if we need to."
"The solution is stable."
"Carbon Black has very good market strategies."
"The product is pretty strong in terms of security and their features are very good in that respect."
"It actually does some heuristics, and some behavioral analysis."
"The initial setup is very easy."
"I feel that the initial setup was straightforward and not complex."
"Reporting needs improvement. MTTR and MTTD metrics aren't directly available in playbooks and require manual effort to achieve."
"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."
"The threat intelligence module needs a better dashboard."
"It's very slow. When you click a button or update a field, it takes forever to actually react."
"It doesn't interact with things very well."
"The initial setup is difficult."
"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."
"Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change."
"We'd like customization to be easier in terms of the UI and using the dashboards."
"This product should be cheaper."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
"The pricing could be more reasonable."
"Occasionally, we'll have issues with the latest version and they'll basically tell us that they will improve it in the next iteration. They need to work on their version release quality."
"Report generation can be improved."
"It would be nice to have additional forensic tools that you can build into the back end."
"The EDR portion could be better. I'm not a big fan, but it works."
"This solution works well but needs lots of tuning and optimization."
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