D3 Security vs SECDO Platform vs ServiceNow Security Operations comparison

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D3 Security Logo
65 views|50 comparisons
100% willing to recommend
Palo Alto Networks Logo
266 views|81 comparisons
75% willing to recommend
ServiceNow Logo
624 views|331 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between D3 Security, SECDO Platform, and ServiceNow Security Operations based on real PeerSpot user reviews.

Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response.
To learn more, read our detailed Security Incident Response Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is an out-of-the-box automated integration with our 20 departments. We perform L1 LiveOps automatically through the portal."

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"Technical support is great. Palo Alto is extremely helpful and responsive.""It basically automates the entire alert investigation process.""The ease of deployment is a valuable feature."

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"The "follow" feature is really good. If the user is not responding, there's an option to "follow". Just click on the button, and it will automatically trigger an email to the end user.""The ease of use is great.""​Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence.​""It gives you the ability to bring data into the system. The workflows are out of the box, and it gives you the ability to auto-assign the incidents based on criteria and vulnerabilities.""It's stable.""The solution is available over the cloud and is easy to manage.""The solution is stable.""We refer to the setup and installation guide provided by ServiceNow. They have good documentation, which makes it easier to handle the process."

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Cons
"Reporting needs improvement. MTTR and MTTD metrics aren't directly available in playbooks and require manual effort to achieve."

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"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it.""Maybe the notifications setting could use a simpler setting.""The price should be reduced in order to be more competitive in the market."

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"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified.""We'd like customization to be easier in terms of the UI and using the dashboards.""There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution.""The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better.""The product is called SecOps, but it is not security operations in terms of SIEM solutions.""In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones.""There is room for improvement in terms of developer support and documentation.""The initial setup is difficult."

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Pricing and Cost Advice
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  • "Be sure of the actual number of endpoints in your company."
  • "The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
  • More SECDO Platform Pricing and Cost Advice →

  • "This product is a good value for the money."
  • "If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
  • "The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
  • More ServiceNow Security Operations Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It is an out-of-the-box automated integration with our 20 departments. We perform L1 LiveOps automatically through the… more »
    Top Answer:We follow a different procurement process. For example, Fortinet qualified technically but lost out in the financial… more »
    Top Answer:Reporting needs improvement. MTTR and MTTD metrics aren't directly available in playbooks and require manual effort to… more »
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    Top Answer:The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.
    Top Answer:There is room for improvement in terms of developer support and documentation. While they offer some assistance, a more… more »
    Ranking
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    748
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    8.0
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    N/A
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    624
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    331
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    555
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    7.6
    Comparisons
    Learn More
    Overview

    D3 Security provides a full-lifecycle incident management platform—one that enables multiple detection sources, enriches standards-based workflows with threat intelligence, orchestrates response, and always guides its users to conclusive remediation. The system is unique in its ability to eliminate incident recurrence, through root cause and corrective action discovery, digital forensics case management, and by generating a foundation of actionable intelligence that supports policies, countermeasures and controls.

    SECDO enables security teams to identify and remediate incidents fast. Using thread-level endpoint monitoring and causality analytics, SECDO provides visibility into every endpoint along with the context necessary for understanding whether a suspicious activity is a genuine threat. Unique deception techniques force threats like ransomware out into the open early, and trigger automated containment and remediation.

    SECDO provides the most intuitive investigation experience available so you can quickly unravel complex incidents across the organization.  You can investigate incidents detected by SECDO as well as alerts from the SIEM. SECDO visualizes the attack chain so you immediately understand the “who, what, where, when and how” behind the incident. Then, based on an analysis of exactly how endpoints were compromised, SECDO surgically remediates the incident with minimum user impact.

    ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions. 

    Sample Customers
    Pfizer, AIG, Microsoft, GAP, Chevron, Cognizant, Oracle, SpaceX, AMD, Visa, NBC, UPMC, St. Lawrence College
    Valley National Bank, IDT Corporation
    DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Retailer12%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm13%
    Energy/Utilities Company8%
    Real Estate/Law Firm7%
    REVIEWERS
    Computer Software Company44%
    Financial Services Firm33%
    Manufacturing Company11%
    Analyst Firm11%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company12%
    Government10%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise3%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    REVIEWERS
    Small Business33%
    Midsize Enterprise13%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    Buyer's Guide
    Security Incident Response
    April 2024
    Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response. Updated: April 2024.
    767,667 professionals have used our research since 2012.