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Resolve vs ServiceNow Security Operations vs VMware Carbon Black Cloud comparison

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Resolve Systems Logo

Resolve

46 views|36 comparisons
ServiceNow Logo

ServiceNow Security Operations

Read 14 ServiceNow Security Operations reviews
624 views|331 comparisons
92% willing to recommend
VMware Logo

VMware Carbon Black Cloud

Read 18 VMware Carbon Black Cloud reviews
615 views|458 comparisons
93% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Security Incident Response
April 2024
Executive Summary

We performed a comparison between Resolve, ServiceNow Security Operations, and VMware Carbon Black Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response.
To learn more, read our detailed Security Incident Response Report (Updated: April 2024).
Download the complete report
767,847 professionals have used our research since 2012.
Featured Review
Use Resolve?
Chandra Singala
Stable and reliable and is useful for any incoming vulnerability as it helps you avoid vulnerability attacks
ServiceNow Security Operations has improved the organization I belong to in terms of getting more customers. My organization has different clients;... Read more →
Ricardo Franco Mahecha
A highly scalable solution that can be used to get a better view of the security of endpoints and workstations
VMware Carbon Black Cloud helped us to get a better view of the security of endpoints and workstations.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "This product is a good value for the money."
  • "If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
  • "The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."

    • More ServiceNow Security Operations Pricing and Cost Advice →

  • "We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
  • "Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
  • "Pricing for this solution could be made lower."
  • "The solution is very inexpensive so there is great cost savings to using it."
  • "You need to pay for the licensing of the product. The pricing is costly."
  • "VMware Carbon Black Cloud is an expensive solution."

    • More VMware Carbon Black Cloud Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about ServiceNow Security Operations?
    Top Answer:The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.
    Read all 10 answers   →
    What is your experience regarding pricing and costs for ServiceNow Securi...
    Top Answer:I'm not aware of the pricing. I don't handle licensing.
    Read all 7 answers   →
    What needs improvement with ServiceNow Security Operations?
    Top Answer:There is room for improvement in terms of developer support and documentation. While they offer some assistance, a more… more »
    Read all 11 answers   →
    What to choose: an endpoint antivirus, an EDR solution or both?
    Top Answer:I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR)… more »
    Read all 9 answers   →
    What's the difference between Carbon Black CB Response and Carbon Black C...
    Top Answer:Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint… more »
    Read all 2 answers   →
    What do you like most about Carbon Black CB Response?
    Top Answer:Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
    Read all 13 answers   →
    Ranking
    12th
    out of 24 in Security Incident Response
    Views
    46
    Comparisons
    36
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    3rd
    out of 24 in Security Incident Response
    Views
    624
    Comparisons
    331
    Reviews
    9
    Average Words per Review
    555
    Rating
    7.6
    2nd
    out of 24 in Security Incident Response
    Views
    615
    Comparisons
    458
    Reviews
    5
    Average Words per Review
    554
    Rating
    8.0
    Comparisons
    Also Known As
    Resolve Platform
    Carbon Black CB Response
    Learn More
    Resolve Systems
    Video Not Available
    ServiceNow
    Video Not Available
    VMware
    Overview

    ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions. 

    Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.
    Sample Customers
    T-Mobile, Zayo, CenturyLink, Spectrum, US Cellular, Telus, Level 3 Communications, Cable & Wireless Communications
    DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
    ALLETE belk
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company44%
    Financial Services Firm33%
    Manufacturing Company11%
    Analyst Firm11%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company12%
    Government10%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm27%
    Computer Software Company18%
    Healthcare Company18%
    Insurance Company9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm14%
    Real Estate/Law Firm8%
    Energy/Utilities Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business33%
    Midsize Enterprise13%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business31%
    Midsize Enterprise25%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise11%
    Large Enterprise65%
    Buyer's Guide
    Security Incident Response
    April 2024
    Download Free Report
    Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response. Updated: April 2024.
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    767,847 professionals have used our research since 2012.