SECDO Platform vs ServiceNow Security Operations vs Siemplify comparison

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Executive Summary

We performed a comparison between SECDO Platform, ServiceNow Security Operations, and Siemplify based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ease of deployment is a valuable feature.""It basically automates the entire alert investigation process.""Technical support is great. Palo Alto is extremely helpful and responsive."

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"My favorite feature is the application vulnerability scanner.""The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.""The "follow" feature is really good. If the user is not responding, there's an option to "follow". Just click on the button, and it will automatically trigger an email to the end user.""The solution is stable.""The solution is available over the cloud and is easy to manage.""The product has a very simple UI.""ServiceNow Security Operations also takes care of GRC, governance, risk and compliance, enabling it to provide risk assessment.""​Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence.​"

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"Without hyperbole, I have never, in my entire career, encountered a vendor or a vendor community as awesome as Siemplify. Siemplify and the Siemplify Community quite literally made it possible for our SOC to increase almost five-fold in our number of clients and number of analysts and to go from a Monday to Friday 9-5 shop to a 24/7 shop all in the span of under a year and a half and all while continually adding capabilities and improving the services we offer to our clients.""The most valuable feature of Siemplify is the playbooks that can be created.""The playbooks feature in Siemplify is crucial for automation. We've utilized both standard and custom integrations with other security operation solutions, enhancing our flexibility. The user interface is generally straightforward, although recent changes may require some adjustment and Siemplify's integrations and capabilities offer potential support for various compliance requirements."

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Cons
"The price should be reduced in order to be more competitive in the market.""Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it.""Maybe the notifications setting could use a simpler setting."

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"​Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change.​""It is challenging for the customers to understand the processes for SecOps. It needs to be simplified.""The initial setup is difficult.""The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better.""We'd like customization to be easier in terms of the UI and using the dashboards.""The product is called SecOps, but it is not security operations in terms of SIEM solutions.""It's very slow. When you click a button or update a field, it takes forever to actually react.""The threat intelligence module needs a better dashboard."

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"Building the playbooks could be easier and the integration could improve. It is a difficult process, such as what API connections need to be made.""We often encounter minor issues that could be improved, but we maintain communication with the developers and submit feature requests. Recently, I requested enhancements such as improved search functionality within playbooks and expanded options for exporting case data.""I'm inclined to say that I'd love to see some Machine Learning capabilities integrated into the platform, however, I just attended a demo this morning where Siemplify gave a sneak peek into some Machine Learning capabilities that they are currently developing and have roadmapped for release soon."

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Pricing and Cost Advice
  • "Be sure of the actual number of endpoints in your company."
  • "The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
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  • "This product is a good value for the money."
  • "If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
  • "The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
  • More ServiceNow Security Operations Pricing and Cost Advice →

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    Top Answer:The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.
    Top Answer:There is room for improvement in terms of developer support and documentation. While they offer some assistance, a more… more »
    Top Answer:The most valuable feature of Siemplify is the playbooks that can be created.
    Top Answer:Building the playbooks could be easier and the integration could improve. It is a difficult process, such as what API… more »
    Top Answer:We use Siemplify for over 20 use cases.
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    Also Known As
    Siemplify ThreatNexus
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    Overview

    SECDO enables security teams to identify and remediate incidents fast. Using thread-level endpoint monitoring and causality analytics, SECDO provides visibility into every endpoint along with the context necessary for understanding whether a suspicious activity is a genuine threat. Unique deception techniques force threats like ransomware out into the open early, and trigger automated containment and remediation.

    SECDO provides the most intuitive investigation experience available so you can quickly unravel complex incidents across the organization.  You can investigate incidents detected by SECDO as well as alerts from the SIEM. SECDO visualizes the attack chain so you immediately understand the “who, what, where, when and how” behind the incident. Then, based on an analysis of exactly how endpoints were compromised, SECDO surgically remediates the incident with minimum user impact.

    ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions. 

    Siemplify offers the ability to: Manage security operations from a single platform, build repeatable, automated security processes, and track, measure and improve SOC performance.

    Manage Security Operations from a Single Platform

    From case creation, through investigation to remediation – Siemplify provides the intuitive,  cloud-native workbench security operations teams have been craving to effectively respond at scale.

    Build Repeatable, Automated Security Processes

    Playbooks orchestrate over 200 of the tools that you rely on with a simple drag and drop interface. Automate repetitive tasks to free up your time for higher-value work and slash response times.

    Track, Measure and Improve SOC Performance

    Rise above the daily firefighting to make data-informed decisions that drive continuous improvement with machine-learning-based recommendations and advanced analytics for complete visibility of SOC activity.

    - Largest independent SOAR vendor

    - Purpose-built for enterprise and the leading SOAR for MSSP

    - The first Cloud-native SOAR solution

    Sample Customers
    Valley National Bank, IDT Corporation
    DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
    FedEx Mondelez Intenrational Check Point Trustwave Atos Cyberint Bae Systems Crowe Longwall Security Telefonica Nordea HCL
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm13%
    Energy/Utilities Company8%
    Real Estate/Law Firm8%
    REVIEWERS
    Computer Software Company50%
    Financial Services Firm30%
    Manufacturing Company10%
    Analyst Firm10%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government10%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider11%
    Financial Services Firm11%
    Energy/Utilities Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business33%
    Midsize Enterprise13%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise14%
    Large Enterprise55%
    Buyer's Guide
    Security Incident Response
    March 2024
    Find out what your peers are saying about VMware, IBM, ServiceNow and others in Security Incident Response. Updated: March 2024.
    765,234 professionals have used our research since 2012.