Galvanize IncidentBond vs SECDO Platform vs ServiceNow Security Operations comparison

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Galvanize Logo
49 views|35 comparisons
100% willing to recommend
Palo Alto Networks Logo
266 views|81 comparisons
75% willing to recommend
ServiceNow Logo
624 views|331 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Galvanize IncidentBond, SECDO Platform, and ServiceNow Security Operations based on real PeerSpot user reviews.

Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response.
To learn more, read our detailed Security Incident Response Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The customization and the transparency of data while still maintaining a mostly user-friendly UI, are key features. It allows for me, as an engineer, to evolve the individual components and modules, and to create a much more meaningful picture than the individual pieces in isolation ever could."

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"Technical support is great. Palo Alto is extremely helpful and responsive.""It basically automates the entire alert investigation process.""The ease of deployment is a valuable feature."

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"The ease of use is great.""The "follow" feature is really good. If the user is not responding, there's an option to "follow". Just click on the button, and it will automatically trigger an email to the end user.""We refer to the setup and installation guide provided by ServiceNow. They have good documentation, which makes it easier to handle the process.""The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.""The solution is stable.""It's stable.""Reduces time to closure and closure metrics for vulnerabilities.""What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."

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Cons
"Stable – Release – Experimental" system with their releases, and all the proper checks and balances, I’d be an incredibly happy individual. I can appreciate the cause and affect, wherein the customization of the tool drives rapid release schedules, and the paradox that creates with the idea of stable releases. I’d also like more transparency about known bugs and issues."

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"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it.""The price should be reduced in order to be more competitive in the market.""Maybe the notifications setting could use a simpler setting."

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"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified.""The product is called SecOps, but it is not security operations in terms of SIEM solutions.""An area for improvement I observed in ServiceNow Security Operations is the need to maintain correct CMDB data because if you're unable to do this, you can't perfectly maintain the vulnerability data. CMDB data in ServiceNow Security Operations needs to be accurate. As I've been working on ServiceNow Security Operations for only seven months, I still need more time to try all its modules before I can give recommendations regarding additional features I'd like to see in the solution.""The initial setup is difficult.""The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better.""The threat intelligence module needs a better dashboard.""There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution.""​Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change.​"

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Pricing and Cost Advice
Information Not Available
  • "Be sure of the actual number of endpoints in your company."
  • "The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
  • More SECDO Platform Pricing and Cost Advice →

  • "This product is a good value for the money."
  • "If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
  • "The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
  • More ServiceNow Security Operations Pricing and Cost Advice →

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    Top Answer:The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.
    Top Answer:There is room for improvement in terms of developer support and documentation. While they offer some assistance, a more… more »
    Ranking
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    Rating
    7.6
    Comparisons
    Also Known As
    IncidentBond, Rsam SIRP, Rsam Incident Management, Rsam Security Incident Response Platform
    Learn More
    Galvanize
    Video Not Available
    ServiceNow
    Video Not Available
    Overview

    Rsam’s Security Incident Response Platform (SIRP) simplifies and speeds monitoring and resolution. Our dynamic workflow can replicate any existing incident management process and allows you to make changes as your processes evolve - all from a single interface. Track the lifecycle of a security incident and coordinate actions quickly and with ease. 

    SECDO enables security teams to identify and remediate incidents fast. Using thread-level endpoint monitoring and causality analytics, SECDO provides visibility into every endpoint along with the context necessary for understanding whether a suspicious activity is a genuine threat. Unique deception techniques force threats like ransomware out into the open early, and trigger automated containment and remediation.

    SECDO provides the most intuitive investigation experience available so you can quickly unravel complex incidents across the organization.  You can investigate incidents detected by SECDO as well as alerts from the SIEM. SECDO visualizes the attack chain so you immediately understand the “who, what, where, when and how” behind the incident. Then, based on an analysis of exactly how endpoints were compromised, SECDO surgically remediates the incident with minimum user impact.

    ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions. 

    Sample Customers
    Information Not Available
    Valley National Bank, IDT Corporation
    DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm13%
    Energy/Utilities Company8%
    Real Estate/Law Firm7%
    REVIEWERS
    Computer Software Company44%
    Financial Services Firm33%
    Manufacturing Company11%
    Analyst Firm11%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company12%
    Government10%
    Manufacturing Company8%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    REVIEWERS
    Small Business33%
    Midsize Enterprise13%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    Buyer's Guide
    Security Incident Response
    April 2024
    Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response. Updated: April 2024.
    767,847 professionals have used our research since 2012.