We performed a comparison between Galvanize IncidentBond, Palo Alto Networks Cortex XSOAR, and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, IBM, ServiceNow and others in Security Incident Response."The customization and the transparency of data while still maintaining a mostly user-friendly UI, are key features. It allows for me, as an engineer, to evolve the individual components and modules, and to create a much more meaningful picture than the individual pieces in isolation ever could."
"The product is quite easy to use."
"I have found the solution very useful, it integrates well with other platforms."
"It is a scalable solution."
"Its agility and scalability are valuable."
"The solution provides threat intelligence with EDR."
"It is a scalable solution. I would rate scalability a ten out of ten."
"The most valuable features are simplicity and ease of integration."
"I am satisfied with the product overall."
"The detection response and quarantining are very good features."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"They're highly stable in comparison with other solutions I have."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"Stable – Release – Experimental" system with their releases, and all the proper checks and balances, I’d be an incredibly happy individual. I can appreciate the cause and affect, wherein the customization of the tool drives rapid release schedules, and the paradox that creates with the idea of stable releases. I’d also like more transparency about known bugs and issues."
"The solution should be made a bit cheaper."
"The dashboard could be better."
"The integration could be better. Cortex, for example, does not work with iPhone."
"The dashboard performance could be improved."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
"The user interface could be a bit better."
"It is not a very scalable solution."
"I think they should increase their collaboration base."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"The solution can only handle about 500 bans or blocks."
"The dashboard should be more user-friendly."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"Additionally, it is complex to use, and the pricing should be improved."
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