We performed a comparison between Automation Anywhere (AA), Blue Prism, and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
"A user can easily adopt this technology and utilize it, when compared to the other available resources in the market."
"Automation Anywhere helps improve our organization by allowing us to automate processes that should not be manual."
"I like all of the product features, but I mostly like to work with IQ Bots because they have cognitive automation capabilities."
"We saw a 70 percent decrease in manual steps. If something took 10 steps to do, we are doing it in three steps today."
"By using SNMP configurations and Excel, I was able to read the mail. I used this functionality to categorize the fabric, then I used this information to correlate the value to Jira along with Excel."
"We had some business users who created their first bot four weeks back, and they were thrilled. It was very easy for them because of the drag and drag. They understood the process very well."
"It's easy to use for business users. Everything is good. It's a nice product."
"Unattended use is its most valuable feature."
"Blue Prism currently supports SQL Servers and structured data."
"Blue Prism is highly scalable and reliable."
"The most valuable improvement in utilizing process automation is the cost savings, but we have also had cases where the customer experience is enhanced."
"The tool's user interface is very intuitive."
"Blue Prism is stable enough."
"We've started to use some of the new features such as translation, cognitive, and we are finding them useful. We are also finding API integrations very useful."
"The web-based designer is very user-friendly and easy to use."
"The entire tool is valuable because it is an enterprise tool. It is on par with other tools like Automation Anywhere or UiPath with the OCR/ICR facilities, analytics, and the entire package for enterprise-level security. It has the highest level of security as compared to any other tool."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"The tech support is highly available and there is plenty of online training available."
"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"Its stability has been good."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The low-code/no-code development aspect of the solution is great."
"It is difficult to learn all the possibilities that the product and automation itself offer."
"Automation Anywhere is a technical application. It is not so easy for a regular user. It requires technical knowledge."
"Automation Anywhere can be improved with respect to the user-friendliness of the interface because most of the competitors are now using a flowchart-like structure, thus making it easy for anyone to learn and study it."
"They will need much more support, because it is a new thing and it’ll never fail because of productive partners. It will fail if people on the “gemba” don’t adopt it."
"The capability of understanding and extracting documents is not very good."
"They are working on scalability, but I'm expecting them maybe a faster pace for the thing already in place. They need to improve the extraction and accuracy. It's a sort of a journey that we started with a few fears that may end up with a 100 or 200 fears. These are our expectations from IQ Bot. We are quite hopeful that a future release will solve this problem."
"While using IQ Bot we found that data extraction accuracy is a bit weaker in semi-structured documents compared with structured documents. We would like to see improvement in the data extraction part of Automation Anywhere IQ Bot."
"We would like to see more capability for integration and more customization available with some features."
"All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected."
"Blue Prism could be compatible with Oracle's suite of ERPs. We have seen some issues related to this. They could do much better with their intelligent document processing solution. They're pretty behind and don't have attended bots."
"They should incorporate more functionalities in the analytics tool."
"They have OCR technology, but it's not that great."
"A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room."
"Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building."
"The control room is its worst feature. It can be laggy, and it is not as user-friendly. We're with staying Blue Prism, but we're moving it from on-premises to Microsoft cloud for cost savings. We looked into Blue Prism cloud. It has a lot of features, but it comes with a lot of costs. Right now, we have six spots, and we're only at 13% utilization. The cost didn't really weigh out for us for moving to Blue Prism cloud, but on-premises, it is working for what we need."
"Our primary challenge at present is that we are finding it difficult to get additional business insights into existing processes so that we can identify where we need to improve."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"Pega Robotic Process Automation scalability is too low."
"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."
"I would like to see an enhanced auditing feature included."
"The orchestration needs to be better."
"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"Rule versioning and deployment to enable parallel development could still be improved"
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