Blue Prism vs Fortra's Automate vs UiPath comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Blue Prism, Fortra's Automate, and UiPath based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Q&A Highlights
Question: RPA Governance and Business Continuity requirements for a large multi-national corporate financial services provider
Answer: @reviewer1356150 @Nilesh Pawar @reviewer1390509 @Alex Yuan @Hayaa Kayasseh you've all recently written reviews for one of these products. Do you have any insight to share with @reviewer1373997 about governance and business continuity requirements for these products?
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I find Blue Prism's debugging functionality to be quite useful.""The only feature that stands out in Blue Prism, as compared to other tools, is security. This is the only reason for still having Blue Prism in our bucket. It is very secure and reliable, and it has also been in the market for a very long time. We automated a lot of federal and government automation processes very recently with this solution.""We have integrated the product with our centralized infra-monitoring tool, which gives us real-time insights into BOT health and also the health of the underlying resources.""This is a scalable product.""Its ability to talk to different systems that we have is a valuable feature. We use Pega, which is like a credit card processing system. We also use a Debit Process Manager, which is like the Visa debit application. In the bank, we have credit card and debit card sections, and we need to kind of investigate some of the transactions when customers are complaining about the charges. Blue Prism can log in to a different system to perform the exact actions that the agents are doing. This feature has been very helpful. Its ability to engage with external systems and websites is also very valuable. Each of our RPA projects could go across different systems. We have an in-house banking system. We also use the Visa network, and we have to go to different sites to do a lot of data scraping to ensure the data in our system matches the data in the Visa systems, and we just deal with some of the charges.""Blue Prism is very good at doing background processing.""The most valuable feature is the design studio and its ease of use.""Mostly we use the Design Studio to develop the automation. It's great. We put them into deployment and have the automated process running. It's essentially the Design Studio for Blue Prism and the entire methodology of delivery that is the most useful or valuable to us."

More Blue Prism Pros →

"The best feature of Automate is its ease of use, which is a major selling point.""I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments.""The pricing is excellent. I would give them perfect marks in that regard.""This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market.""This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.""A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added.""Fortra's Automate performs the job effectively and has the capability to alert us of any issues.""The ability to connect to websites and pull data is the solution's most valuable feature."

More Fortra's Automate Pros →

"The most valuable feature of this solution is the ease of deployment.""Among the key features that I find quite helpful are Orchestrator support, Automation Hub, Process Mining, and Document Understanding...""And the UiPath user community is the best. The people there are very friendly and helpful, and engage with each other. UiPath has done a good job building a good forum and a good blog, and making the community members interact with each other. The community is one of the reasons UiPath is my choice. It is a strong community.""The speed is much better because we're doing it on the cloud. With other solutions there were network problems, but in UiPath I have found that network connectivity is much stronger when transferring data from the back end to the front end. It is much faster.""In the dynamic world of DeFi, where integrated financial processes and smart contracts are the norm, UiPath's workflow automation capabilities provide us with a valuable advantage.""Most valuable is the document understanding feature of this current project, which is better than ABBYY FlexiCapture or Automation Anywhere.""The stability so far has been good.""AI is a good feature. I am looking forward to that making life easier. It has enabled us to automate more processes. Based on the requirement, chat can hand over the process and we can kick off that bot to do the job. If someone has a problem with a ticket or with a schedule, they can connect to the schedule department or schedule bot."

More UiPath Pros →

Cons
"I would like to see the vendor improve the efficiency of Blue Prism interaction with applications.""Blue Prism can improve a lot. The interaction with Google Chrome can be massively improved. I know in the next version there are slight improvements. We don't know how much, but we are comparing them. At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope. The spy method of Google Chrome is not as user-friendly as Internet Explorer is. However, Internet Explorer is being discontinued from their support, therefore it's not the best browser to be using. This has caused us major issues in the last six months.""They can add a reporting feature.""We would like to have something, not particularly within the tool, that gives flexibility to the end-users to schedule the bots themselves. There should be some kind of control room flexibility so that they can go in. We don't have to always keep that centralized with us. We would also like to have inbuilt scheduling and resource pooling to distribute the bots on servers from within the platform. I should be able to distribute or orchestrate them internally so that if one bot takes a little longer than planned, it automatically shifts to another server. We would also like its price to be lower.""A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room.""As a user, I cannot directly work with the bot. On a daily basis, I use and do some work in Microsoft Excel, which cannot be directly taken into Blue Prism. Our company majorly runs on Microsoft Excel. Everybody has Excel sheets as their working sheets. Therefore, we need a kind of automation to be able to do things with this program. This bot is almost like an invisible staff that works between the servers but not with the users. This bot works well with SAP and things like that, but it doesn't work with Excel sheets. It doesn't work with the bots that we have, and I cannot invoke an RPA right now as a user. It has to be done by an administrator who has better control than me. It needs better integration with Microsoft Excel. Its price can be improved. It is expensive for us. It should be cheaper for a market like ours. We are based in India.""The control room is still the desktop version, which restricts access. You can't really access it from anywhere.""I believe that there could be more community support, or there could be more support for developers like us from Blue Prism. Blue Prism provides a lot of documentation, but there is a lack of support."

More Blue Prism Cons →

"The interface could be more user-friendly and easier to navigate.""The technical support could be better. We suffer from language barriers, as we are in Argentina.""Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult.""They do not encrypt passwords, so this is an issue with HIPAA compliance.""The documentation for errors needs improvement as many of the error messages we receive are very vague.""The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy.""I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles.""The OCR for Hebrew text needs to be improved."

More Fortra's Automate Cons →

"I would like UiPath to have an offline mode where we can continue to work when there are maintenance issues.""UiPath needs to improve its onboarding and operational excellence.""It would be nice to have physical support, where UiPath can come to companies and do frequent visits for troubleshooting.""They could always continue to add new features, however, I don't have anything specific in mind right now.""I would like to see anything that can increase the reliability of the processes.""An area which the UiPath team is rapidly working on is machine learning and artificial intelligence. At the moment, it is a little difficult to understand. If they could add some more training on it in their Academy, it would help customers to learn about these features.""The pricing for Orchestrator and unattended robots could use improvement. If we plan to roll out and implement more robots, then perhaps lower costs on Orchestrator and unattended robots would make adoption even easier.""UiPath needs to improve its documentation. AI Fabric's installation was an absolute nightmare. I tried to get help from the documentation portal and couldn't find what I was looking for."

More UiPath Cons →

Pricing and Cost Advice
  • "Blue Prism is pretty steep compared to the others, much more than Automation Anywhere."
  • "We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost."
  • "Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees."
  • "Compared to other tools on the market, it is one of the most expensive."
  • "The pricing is really good for an enterprise-level solution. It's quite scalable and it's quite comparable with the market."
  • "Our licensing fees are approximately $5,000 USD per year."
  • "The licensing fees are low compared to other tools."
  • "Blue Prism is less expensive than some of the other RPA solutions."
  • More Blue Prism Pricing and Cost Advice →

  • "Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
  • "I like the way this solution is priced because you can buy a license, or you can buy the software outright."
  • "It comes with a package that costs approximately $20,000 USD per year."
  • "While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
  • "I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
  • "The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
  • "From a distributor's perspective, one of the biggest selling points of Automate is its price point."
  • "The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
  • More Fortra's Automate Pricing and Cost Advice →

  • "It costs much less and it does much more than the competitors' solutions."
  • "The pricing differs on the requirements. If there is a huge purchase, then we get a discount. There is not a fixed pricing of the product."
  • "If you want to do a demo trial, it is a 30 days free."
  • "The community edition is completely free. Then, people say, "There is nothing to lose, let me try it.""
  • "There are operational benefits in terms of time savings and user satisfaction of not having to do menial, repetitive tasks."
  • "Traditionally, Automation Anywhere and Blue Prism are the biggest things competing against UiPath. Those are usually what most of the clients lean towards, if they see a cheaper licensing option. Clients choose UiPath because it's easier to deploy and learn within their teams."
  • "We saw ROI in 15 days."
  • "They give it away in the community edition for free, so I use it at home."
  • More UiPath Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    Mohammed Tafazal - PeerSpot reviewerMohammed Tafazal
    Real User



    For any RPA tool it required have a generic /universal governance model where 


    1. sponsor or Head of RPA implementation


    2. Business analysts


    3.Architects(solution/technical)


    4.Developers ( Full stack - Build, Test and SIT)


    5.Scrum master or Sprints head or Project manager


    6. QA ( Test automation) - optional


    Above generic governance model/structure roles for handling any kind of RPA process.



    One proven way to implement centralized automation management is via a CoE. The best practices of Robotic Process Automation states that the use of bots doesn’t increase negative risks for the organization in the development of reusable solutions. The responsibilities of a Centre of Excellence will depend on the exact governance model used. The most common activities include the following:



    1. Drive RPA in the business, training teams, and increasing awareness of RPA in those.

    2. Calculate the criticality and quality of the developed solutions, ensuring the application of best practices.

    3. Monitor the operation of bots and guarantee that execution SLAs (service-level agreement) are met.

    4. Follow and report the main development stages.

    5. Guarantee the execution of established governance processes.

    6. Guarantee the continual improvement of processes and tools.



    Business Continuity Requirements:


    To have backup or disaster recovery machines for the critical RPA processes with load balancing using central orchestration in different clusters.


    For any of the RPA there is orchestration tool which handles all the initiation and processing from one location have it maintained well from risks and disasters with load balancing.


    This will helps in business continuity.



    Questions from the Community
    Top Answer:Hello Netanya, it depends on your needs and your expertise.  In my humble opinion you can start a big RPA project… more »
    Top Answer:I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and… more »
    Top Answer:Blue Prism provides both on-premises and cloud versions.
    Top Answer:We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
    Top Answer:I'm only involved in running the product and maintaining the systems, so I can't speak to the cost.
    Top Answer:There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be… more »
    Top Answer:I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages… more »
    Top Answer:Yes, Attended Bots  which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power… more »
    Top Answer:Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌… more »
    Ranking
    Views
    24,920
    Comparisons
    12,488
    Reviews
    21
    Average Words per Review
    485
    Rating
    8.1
    Views
    2,000
    Comparisons
    1,043
    Reviews
    10
    Average Words per Review
    1,398
    Rating
    8.5
    Views
    59,864
    Comparisons
    30,136
    Reviews
    304
    Average Words per Review
    963
    Rating
    8.7
    Comparisons
    Also Known As
    HelpSystems Automate, Automate
    Learn More
    Fortra
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    Overview

    Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

    With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

    “Workforce of the Future”

    Blue Prism’s all-in-one intelligent automation platform consists of:

    • Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
    • Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
    • Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
      1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
      2. Visual Perception - The ability to read, understand, and contextualize visual information.
      3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
      4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
      5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
      6. Collaboration - The ability to seamlessly work with both people and systems.

    Reviews from Real Users

    Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

    Automate is an easy-to-use RPA software solution that boosts your productivity by transforming virtually any business or IT process. Get scalable automation capabilities whether you need a solution for one department, a small business, or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built and priced right for employee-driven automation for any organization.

    Automate allows you to get up and running fast with no-code automation for both GUI and back-end functionalities. Form-based development lets you quickly build bots and leverage over 600 pre-built automation actions. Powerful out-of-the-box API and native integrations bring together the applications that keep your business running. And with the Automate Recorder, easily build, update, and deploy robust, UI-driven automation. Plus, bots can be deployed as attended or unattended with concurrent execution of tasks—no restrictions.

    A Key Part of Fortra (the new face of HelpSystems) Automate is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of Automate robotic process automation and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

    UiPath is a user-friendly automation software that streamlines business processes by automating repetitive tasks. It offers extensive automation capabilities, seamless integration with other systems, and robust security measures. 

    Users appreciate its intuitive design, ease of use, and ability to automate complex workflows. 

    Its seamless integration with various applications ensures smooth data exchange and enhances workflow management, while strong security measures protect sensitive data and maintain compliance with industry standards.

    Offer
    Learn more about Blue Prism
    Learn more about Fortra's Automate
    Start Your UiPath Free Trial

    Accelerate your digital transformation now with free access to the UiPath Platform

    Sample Customers
    Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
    Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
    1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company16%
    Manufacturing Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company13%
    Manufacturing Company9%
    Government6%
    REVIEWERS
    Security Firm14%
    Financial Services Firm14%
    Insurance Company14%
    Manufacturing Company14%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm12%
    Manufacturing Company8%
    Healthcare Company8%
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company14%
    Manufacturing Company8%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm13%
    Manufacturing Company8%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise6%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business55%
    Midsize Enterprise25%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise57%
    REVIEWERS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise66%
    Buyer's Guide
    Robotic Process Automation (RPA)
    March 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: March 2024.
    765,234 professionals have used our research since 2012.