We performed a comparison between Blue Prism, Pega Robotic Process Automation, and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."It's quite easy to use and easy to understand the process studio."
"The automation on offer is great."
"The performance is very good and it is a valuable feature."
"The most valuable feature is that people with zero coding knowledge can use Blue Prism very well."
"This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed."
"The object design way of implementing things actually brings a lot of reusability for us because you can design your objects once and leverage them in multiple automations."
"The web-based designer is very user-friendly and easy to use."
"It works very well for batch processing at the backend. Scalability-wise, it is very robust. It is also stable."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"The solution's ability to create adapters quickly is its most valuable feature."
"They are leaders in the same industry."
"It is a scalable solution."
"It is really flexible in what it can do."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"It was very smooth and very seamless to create automations."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"The best feature, for sure, is the ease of development. It's very easy to create an automation from scratch... UiPath has a more friendly development environment compared to other vendors of RPA."
"The task capture and task binding features have been most valuable. These features make it easier for a team who are not that familiar with RPA to successfully use UiPath."
"The scheduler tool is valuable because I can slow or speed up run times during peak use."
"The differentiation between unattended and attended bots is valuable, as well as being able to do portions of a process that are unattended coupled with portions that are attended. We can get human interaction, all within the same product."
"The UiPath Apps feature has helped to reduce the workload for our IT department by enabling end-users to create apps. Even some of the business people have been trained to do that. They have been able to build small, attended bots."
"The most valuable aspect is its ease of use."
"The most valuable feature is the ability to utilize UiPath beyond our scheduled work hours, making it available 24 hours a day."
"At my previous company, in the best scenario, we removed almost 200 hours per month of client usage, making it automated with almost zero errors. So, about 32 employees were freed up from their work per month, and now there are only two. This has enabled employees to focus on higher-value work that involves human-base interaction. This saved the client money and provided a recruitment benefit."
"We had a lot of challenges managing authentication and reusing or using external authentication providers."
"The initial setup and deployment could be simplified."
"As a user, I cannot directly work with the bot. On a daily basis, I use and do some work in Microsoft Excel, which cannot be directly taken into Blue Prism. Our company majorly runs on Microsoft Excel. Everybody has Excel sheets as their working sheets. Therefore, we need a kind of automation to be able to do things with this program. This bot is almost like an invisible staff that works between the servers but not with the users. This bot works well with SAP and things like that, but it doesn't work with Excel sheets. It doesn't work with the bots that we have, and I cannot invoke an RPA right now as a user. It has to be done by an administrator who has better control than me. It needs better integration with Microsoft Excel. Its price can be improved. It is expensive for us. It should be cheaper for a market like ours. We are based in India."
"It's not very easy to use. There is some learning curve that you need to manage as an individual."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"We would like to see intelligent process automation that integrates RPA and machine learning."
"All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected."
"The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."
"Rule versioning and deployment to enable parallel development could still be improved"
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"I would like to improve the tool's integration features and stability."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"I would suggest that they improve the UiPath Connect Enterprise because the planning stage is the most crucial in the RPA life cycle."
"UiPath is relatively expensive."
"The product must improve its stability."
"It sometimes lags when internet connectivity is poor. It depends on the location."
"Governing components in the solution, such as the Orchestrator, and configuring the robots should be easier. The vendor should also come up with more offerings or features involving AI."
"It is a little confusing at first. I came from Blue Prism where you have one dashboard and very little jumping back and forth. In Orchestrator, you have menus, and there is a lot of jumping between tabs and sub-tabs to get to the specific information, but once you learn that, it is pretty intuitive. There is just that initial learning curve if you're coming from another system. Blue Prism does everything in the one pane, and even though UiPath is neatly laid out, you just got to learn how they laid it out."
"If you don't change the name of the activity manually then you will lose some information during logging. It would be useful to put a simple incremental ID on each activity, so even if you don't change the activity name, you will know where the process becomes stuck."
"We aren't scaling up UiPath because it doesn't provide a satisfactory way to log and monitor data. Instead, we use other tools like Automation Anywhere for large-scale operations in our production environment. We're building solutions that can handle a huge amount of data so we can monitor real-time issues. I don't think UiPath solves that case for us."
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