We performed a comparison between Dell Encryption Enterprise [EOL], McAfee Complete Data Protection, and Sophos SafeGuard based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, McAfee, Sophos and others in Endpoint Encryption."The technical support provided by Dell EMC comes with proactive technical support."
"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"The console allows us to manage not only endpoint protection, but DLP, and also integration with MVISION Cloud."
"With this solution, the device control is more reliable and more stable."
"With McAfee Complete Data Protection, you can managed all your security solutions from one single server and one interface. This might be the most powerful advantage of McAfee's solution."
"It is capable of acting as Web control, Device Control, or Data Control."
"All of the Complete Data products are valuable."
"Complete Data Protection lets us define roles in our data products. It helps us identify something suspicious on the client's device."
"The solution is excellent for protecting users from data being exploited. It's also great for preventing data leakage."
"The solution has a good interface."
"The advantage of Sophos SafeGuard stems from the fact that it is more secure than other products in the market."
"Policy deployment is easy and quick to do."
"The most valuable feature of the solution stems from the fact that the GUI is easy to use."
"It is one of the best products when it comes to stability."
"It is seamless and easy to install. We haven't encountered any recent issues."
"The features that I have found most valuable are encryption tools that encrypt the hard disk and the USB sticks."
"The Intercept X feature is the most valuable feature. You can't find this feature in other firewalls because Intercept X works as if it has an interaction between the endpoint and the firewall."
"SafeGuard's best feature is its stability."
"Some customers have less security in the solution regarding their data."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"As a new technology, it does need to grow."
"In terms of where the solution could improve, it could integrate with network solutions for ADTs, email web gateways and discovery."
"Initial setup was complex."
"Though there may be some ransomware detection modules now in McAfee Complete Data Protection, it's a field that McAfee should focus on, particularly having integration with some EDR or other add-ons. This is so McAfee Complete Data Protection would have more accuracy in detecting new ransomware in the market. What I'd like to see in the next release of the solution is for its pricing to be more cost-effective because some competitors have cheaper pricing, so McAfee Complete Data Protection can't compete. Sometimes, some new vendors offer other solutions rather than McAfee Complete Data Protection, to win customers over, and this is a loss for McAfee."
"They need to segregate McAfee Complete Data Protection for endpoints and servers."
"The solution needs more advanced features."
"The solution should be more user-friendly."
"They could be better in terms of Complete Data Protection."
"The integration could be a little better."
"Sophos should conduct some seminars to teach people how to use it and also to inform the users about what they should do in case of problems."
"Sophos SafeGuard is a German product. Sophos isn't really active in Europe. The Middle East, Africa, South Africa works with Sophos but their primary users aren't in Europe. They should market and push this solution to the European market."
"The solution is not using other features like booting encryption, because it causes very heavy processing of the workstation. If they could find some way to handle the encryption and decryption to be lighter on the workstation it would be better."
"There are times that this solution takes up too much memory that needs to be resolved. If it is not fixed it will definitely create issues in the future."
"Once you lock a server, you won't be able to install or put something on that particular server, but on the PC or machines, the lockdown feature is not there, and it is a query our company raised when we had to provide details for Sophos' review."
"An area for improvement in Sophos SafeGuard is the pricing. Pricing should be better when adding a new account or scaling the product."
"The dashboards lack sufficient information."
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