We performed a comparison between Dell Encryption Enterprise [EOL], McAfee Complete Data Protection, and Microsoft BitLocker based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, McAfee, Sophos and others in Endpoint Encryption."The technical support provided by Dell EMC comes with proactive technical support."
"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"Reporting and encryption are its most valuable features."
"The console allows us to manage not only endpoint protection, but DLP, and also integration with MVISION Cloud."
"It works seamlessly as long as it's well configured and the policies have been put properly."
"The new feature for online protection does a good job of identifying traits."
"The interface is very good. You can create and manage your own dashboard."
"With proper policies and configuration, it prevents sending corporate data to both cloud storage or to flash drives and data extraction."
"McAfee Complete Data Protection provides stability and is a good product."
"It is capable of acting as Web control, Device Control, or Data Control."
"The ease of administering and integrating the solution is great."
"Microsoft BitLocker's most valuable features are stability and simplicity in terms of usage."
"The manageability of it is a valuable feature."
"The best thing about it is the encryption type and the way it requires TPM when someone tries to access the drive."
"It is easy to implement and has AD integration."
"It's my understanding that the initial setup is straightforward."
"It is free and native to the OS. We don't have to worry about upgrades or maintaining the product. You encrypt the disk, and you save the recovery key. That's it. The person puts their password in, and after that, it is up to them. If they forget their password, they have to bring it in to get it unlocked."
"It is easy to use and administer."
"Some customers have less security in the solution regarding their data."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"Though there may be some ransomware detection modules now in McAfee Complete Data Protection, it's a field that McAfee should focus on, particularly having integration with some EDR or other add-ons. This is so McAfee Complete Data Protection would have more accuracy in detecting new ransomware in the market. What I'd like to see in the next release of the solution is for its pricing to be more cost-effective because some competitors have cheaper pricing, so McAfee Complete Data Protection can't compete. Sometimes, some new vendors offer other solutions rather than McAfee Complete Data Protection, to win customers over, and this is a loss for McAfee."
"In terms of where the solution could improve, it could integrate with network solutions for ADTs, email web gateways and discovery."
"We are looking for more granular control over the policies."
"The disk encryption can be improved."
"The solution should be more user-friendly."
"There was an option for SQL setup in the older versions of this product and it has been removed, but we would like to see it made available as an add-on."
"Initial setup was complex."
"It is difficult to manage."
"There are options which could be implemented to make it a little more like PGP Whole Disk Encryption."
"The solution needs to have better protection and improve its pricing."
"We recently found some stability issues with Microsoft BitLocker."
"The deployment process regarding prerequisites and automation could be easy to understand."
"The primary aspect for improvement lies in expanding our developer base, which would accelerate the development process and bring these enhancements to fruition"
"In future releases, I would like to see a feature where I can have a view of each device that has BitLocker to see if these machines are encrypted or not. So, I just want a view or a dashboard that can tell us so that I can remediate and add BitLocker to those systems or devices."
"The console GUI could be better."
"They could improve cloud integration regarding attribute and encryption key management."
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